15411M Housing Officer

3 days ago

Brisbane, Queensland, Australia Top Office Group Full time

We have a temporary role available with a Government Department for an experienced Client Service Officer (Housing), located Brisbane southside.

**Property management experience is highly desirable (but not essential) and duties include**:

- Maintaining property waitlists, allocations and vacancies, ensuring departmental compliance as the lessor in all tenancy arrangements
- Assisting with conducting visits to properties and investigating and facilitating the resolution of any tenancy disputes and complaints
- Monitoring and managing outstanding arrears, rent assessments, pay deductions and refunds; actioning sundry debts and collections
- Managing the maintenance of properties and conducting property inspections
- Maintaining accurate client and property records and file notes

**We are ideally seeking the following skills and experience**:

- Previous administration and customer service experience
- Property management experience an advantage (but not essential)
- Well developed, inclusive communication skills, with the ability to work with a diverse range of people and adjust communication style to suit the audience
- High level of accuracy and attention to detail
- Ability to multitask, adapt quickly to change, and adjust focus accordingly
- Sound keyboarding skills (minimum 40wpm at 98% accuracy)
- Intermediate MS Office skills (particularly MS Word and MS Excel)
- A resilient and customer focused attitude
- Availability to commence in a casual temporary assignment with short notice
- Due to the nature and responsibilities of this position, consent to a national criminal history check will be required prior to any offer of employment being made (and any record of disclosable court outcomes or pending charges will be considered based on relevance to the position being applied for)._

We are seeking availability to work Monday to Friday in this temporary assignment. A casual hourly rate of $43.40 (plus super) applies.

We look forward to hearing from you.

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