Telecommunications Coordinator, Queensland Health

Your new role:We are seeking a dedicated Switchboard Services Coordinator to help maintain critical telecommunications systems, support staff, and ensure efficient service delivery.
Your core responsibilities will include: Maintaining and updating the Omni Vista Electronic Directory System, including speed dial creations and number diversions.
Compiling and distributing routine and ad hoc reports and communications to internal and external stakeholders.
Troubleshooting and escalating telecommunications issues, while keeping stakeholders informed and identifying trends for improvement.
About you:
We are looking for a proactive and customer-focused individual who thrives in a fast-paced environment and values continuous improvement.
The ideal candidate will demonstrate: Strong organizational skills and the ability to plan and prioritize tasks efficiently.
Excellent problem-solving abilities with a keen eye for detail and quality in all tasks.
Experience or aptitude in PBX programming, directory systems, and telecommunication technologies.
A collaborative mindset with the ability to train and support team members effectively.
What we can offer you: We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
You'll have all the benefits of working for Queensland's world-class public health system including generous and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.
About us:
Princess Alexandra Hospital:
The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties.
We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.
We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres.
The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.
We're expanding our hospital to make sure everyone gets the care they need.
We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.
, a place of countless opportunities to learn and grow your career
INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE
were created by employees for employees to shape our culture and inspire positive interactions in the workplace.
Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths.
Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.
We are Metro South Health:
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.
We are bold, innovative, collaborative, inspiring.
We save lives, change lives, and make the world a better place.
We are part of and proud of the community we serve.
We are better together.