
Technology Service Delivery Specialist
2 weeks ago
Job Overview
Ensure seamless delivery of technology services by coordinating with internal teams and stakeholders.
Monitor service performance to align with established SLAs.
Resolves service delivery issues promptly through collaborative efforts with cross-functional teams.
Maintains transparent communication channels to keep stakeholders informed.
Provides regular updates on service metrics and performance to drive data-driven decision making.
Identifies opportunities for process enhancements to elevate service quality.
Ensures compliance with regulatory requirements and industry standards.
Supports project teams in achieving successful service transitions and implementations.
Requirements
Key Skills:
Strong analytical skills, effective communication skills, ability to work under pressure, problem-solving skills, adaptability, strong organizational skills.
Education:
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
Experience:
Minimum 5 years of experience in a similar role, preferably in the technology sector.
Benefits
Opportunities for professional growth and development, competitive salary, comprehensive benefits package, flexible working hours, recognition and rewards for outstanding performance.
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