Complex Care

$33.23 to $66.46 p/hour (based on experience) + 10.5% super + benefits
- Be part of a mobile team providing care throughout Victoria
- Paid training and opportunities to travel and work

**About CareChoice**

CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide complex support across the Disability, Out of Home Care (OoHC) and Private Aged Care sectors in a range of settings including home care, residential, community and Specialist Disability Accommodation.

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

**Our values**:
Our philosophy of service provision is based upon our values of:

- ** People, First**:

- **Brilliant Together**:

- **Bring Our Best. Always**:

- **Relentless Optimism**

**Benefits & culture**

CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As a CareChoice employee, benefits you'll be able to take advantage of include:

- Employee Pathways Scholarships
- Employee Support Fund
- Free ongoing training and development
- Annual recognition awards
- Paid Pregnancy loss leave for either parent
- Flexible work
- A number of employee wellness platforms including EAP and Care4U, free flu shots and travel discounts.
- Discounts with major retailers including:

- Car and Health Insurance
- Fuel
- Groceries and food
- Gas, Electricity, Internet, and Mobile Phones
- Pet supplies
- Movie tickets
- Other major retailers such as Catch, Myer, Kmart, Big W, JB Hi Fi plus many more.
- Monthly Recognition & Reward for Employee of the Month
- Service Recognition Program
- Career development opportunities including secondments and Job-Ride-A-Long program

From the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.

***

**How you'll make an impact**

Are you a passionate and experienced Disability Support Worker looking for the next challenge within this rewarding industry?

This newly created team and role (**Mobile Rapid Response Team - Complex Care Disability Support Worker) **at CareChoice will offer permanent part-time and full-time opportunities.

A strong focus of this team will be utilising its field experience and expertise to provide interim support (for up to three months) to new CareChoice clients requiring urgent care and support, usually following a recent hospital admission.

Being part of this team will provide regular opportunities to support clients based throughout regional Victoria. In instances where this occurs, travel, meals and accommodation allowance support will be provided by CareChoice.
- Please note all training and induction sessions will be subsidised as part of the recruitment and onboarding process._

A day in the life as our Complex Care Disability Support Worker, some of your key responsibilities will include:

- Being responsible for delivering all client supports in line with the client support plan and principles of person-centred active support
- Assisting Client Engagement Managers (CEMs) and Operations with urgent and critical support of new CareChoice clients with complex support needs

Supports include, but are not limited to:

- ** Goal Achievement**
- Assisting clients to work towards the goals stated in their individualised support plan
- Provide feedback to the Intake Coordinator, CEMs and Operations relating to clients' progress towards goals
- Complete documentation including progress notes and medication administration as it relates to client goal achievement
- ** Activities of Daily Living**
- Support and assist clients with in-home supports and residential care supports in accordance with directions from the client, the client's individual support plan, behavioural support plan and directions from CEMs and CareChoice Management
- If requested in the support plan, assist with meal planning, shopping, meal preparation, budgeting, and money handling skill development. In addition, provide support and assistance with domestic tasks including cleaning, vacuuming, dusting, washing, ironing, shopping, making beds, etc.
- Where required, assist with various complex care tasks such as hoist transfers, catheter care, bowel management, diabetes management, medication administration, PEG feeding, etc.
- Client transportation assistance. This could be either in the Support Worker's car, another approved vehicle, or by assisting the client to access public