Change Operations Analyst

**About the Role**

In this role, you will provide essential operational support to the Enterprise Change Management function, helping to develop and maintain change management reporting and documentation. You will collaborate with various stakeholders to support the seamless implementation of change initiatives, providing insights and recommendations for operational improvement. Additionally, you will ensure compliance with change management policies and standards, playing a critical role in fostering a culture of continuous improvement and change readiness across the organisation.

This is an excellent opportunity for someone looking to start their career in change management, offering hands-on experience and the chance to work closely with experienced professionals in the field.
**About you**
You are an enthusiastic and motivated individual with a foundational understanding of change management principles, methodologies, and tools. While some experience in change management or a related field is desirable - we will be providing you with full training to progress your career in this area

Your communication skills are strong, allowing you to engage and influence stakeholders at all levels. You possess sound problem-solving skills, enabling you to identify and manage change-related issues effectively. Collaboration is one of your strengths, and you work well with stakeholders to support change initiatives.

Adaptability is a key competency for you, and you can adjust your approaches as necessary to ensure successful outcomes. Your analytical skills enable you to track and report the effectiveness of change efforts and adoption metrics. As a resilient team player with a strong customer focus, you are passionate about creating excellent change experiences for both customers and employees.

A certification in Change Management (e.g., SAFe, Prosci, ACMP) is desirable and would further demonstrate your commitment to professional development in this field.

If this sounds like you we'd love to hear from you
**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Benefits**
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

- **Flexible working arrangement**:

- Balance your work and personal life with ease.
- **Discounted financial products** - Enjoy exclusive rates on our financial services across the Group.
- **Salary sacrificing options** - Maximise your take-home pay with our salary packaging options.
- **Paid parental leave with no minimum requirements** - Spend quality time with your new family member without any worries.
- **Purchase additional annual leave** - Need more time off? You can buy extra leave days.
- **Discounted private health insurance plan** - Take care of your health with our special rates.
- **Employee Assistance Program (EAP)** - Access confidential support for personal and professional challenges for you and your family
- **Access to employee network groups** - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
- **Pride in Diversity membership**: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community
**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people