Rostering Officer/Scheduling Co-Ordinator

3 days ago

Sydney, New South Wales, Australia Daughterly Care Community Services Ltd Full time

**Rostering Officer/Scheduling Co-ordinator - Aged Care Community**
**Monday - Friday**
**8.30am - 5pm in Narrabeen Head Office**
- Daughterly Care Community Services_ is a leading provider of in-home care that enables older people to stay home for life and avoid the Nursing Home. We have operated in the aged care sector for 25 years.

The **Rostering/Scheduling Coordinator **ensures appropriately skilled Caregivers are matched to our clients providing services in accordance with the client's care plan.

The successful applicant will have proven experience in a similar role working in a fast paced and challenging environment with the ability to hit the ground running.

**The **_**key responsibilities**_ **of this role are**:

- Manage and resolve a high level of service requests and Caregiver leave;
- Data entry;
- Coordinate and direct Caregivers to provide excellent in-home care to our Hourly clients;
- Extensive and excellent communication with Caregivers, clients, families, colleagues and management;
- Become a key member of a deeply collaborative team with "outside of the box" thinking.

**To be considered for this role, it is**_**essential **_**you have**:

- Experience in rostering, scheduling or coordination of staff is ideal, but ability to problem-solve and work well under pressure in an office environment is essential;
- Strong customer service skills, telephone manner and organisational skills;
- Superior time management and attention to detail;
- High level of computer knowledge and experience using programs like Microsoft Outlook and Word (full training provided in our own database);
- Comfortable working in a fun and friendly environment where we work hard and use humour and positivity as a superpower; and
- Have a warm, empathetic personality, caring disposition and be an excellent communicator.

**Why work for **_**Daughterly Care**_**?**
- You will be part of a team that provides exceptional care for private and Home Care Package clients;
- Our modern office is on Narrabeen Lake with water views;
- Free street parking;
- Be a valued part of a small but mighty team;
- We offer a performance bonus twice yearly; and
- Potential annual profit bonus.

**APPLY NOW or **call **Nicole Hickey **on **9970-7333**to discuss the role further (Mon-Thurs 9-3pm).

We have a happy and positive team of hard-working people who are proud that our work makes the lives of Senior Australian's easier.

**Salary**: Up to $70,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Annual bonus
- Bonus
- Christmas bonus
- Performance bonus

COVID-19 considerations:
Personal protective equipment provided; Social distancing guidelines in place; and Sanitising, disinfecting or cleaning procedures in place; COVID infection control training provided.

**Experience**:

- Data entry: 1 year (required)
- Customer service: 1 year (required)
- preparing work rosters/scheduling: 1 year (required)
- Office & Administration: 1 year (required)

Licence/Certification:

- COVID Vaccination documentation (required) (required)

Work Authorisation:

- Australia (required)

Work Location: One location

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