Customer Service/Spare Parts Administrator

7 days ago

Melbourne, Victoria, Australia Digga Australia Pty Ltd Full time

**CUSTOMER SERVICE/SPARE PARTS ADMINISTRATOR**
- Modern facility & equipment
- Onsite parking

Digga is Australia's leading manufacturer of Machinery Attachments for the Earthmoving & Construction industry. We are a family owned and operated, multi-award winning, global company, with 5 state of the art facilities worldwide, our product & passion for providing total customer solutions is second to none.

We are seeking an energetic and knowledgeable customer service/administration professional to be the main point of contact for our Victorian Site located in Dandenong. The successful applicant will provide assistance to our customers and dealers with their service and spare parts enquiries. A background in mechanics, and spare parts is advantageous but full training will be provided. Knowledge of and experience with earthmoving equipment and machinery preferred.

You will be part of both our service and sales team and report to the Sales & Operations Manager. To be successful in this role, you would need to have strong computer skills and be an excellent communicator both over the phone and face to face.

**Responsibilities / Experience & Qualifications**
- Answer incoming phone calls and perform appropriate action required from customer enquiries.
- Greet walk in customers and attend to over-counter spare parts sales and internal sales queries.
- Process quotes, orders, payments, and invoices.
- Interpret spare parts calls.
- Provide advice to customers over the phone in breakdown situations and determine the best outcomes.
- Monitor current/outstanding orders to ensure customer expectations are met.
- Develop and maintain good working relationships with customers and respond to technical enquiries.
- Monitor distribution of products/services to ensure alignment with customer expectations.
- Sound interpersonal and organizational skills
- Excellent communication, both written and verbal.
- Strong Customer service and Spare Part sales systems and skills, including professional telephone manner.
- Self-motivated with drive to meet and exceed results.

**Company**:

- Opportunities for career progression and additional training
- Free EAP service for staff and their families
- Fitness App
- Exclusive offers for well-known/leading brands and company's
- Wellbeing toolkits
- Assessments and support programs covering Financial, Mental, Physical and Social Wellbeing
- Staff events such as company BBQs, Christmas Parties etc.

  • Spare Parts Interpreter

    7 days ago

    Melbourne, Victoria, Australia Jollys Auto Parts Full time

    Do you have a passion for automobiles and the ability to identify quality spare parts? Are you looking for an opportunity to join a family-owned business that specialises in second-hand automotive parts? If so, we have the perfect opportunity for youWe are seeking an experienced and dynamic Automotive Spare Parts Interpreter to join our team. As a Parts...

  • Spare Parts Administrator

    1 day ago

    Melbourne, Victoria, Australia Miller Leith Full time

    **The Company**Our client is an established Australian business in the retail and wholesale space who have a focus on import and distribution of luxury products with exceptional design. They have an impressive portfolio of brands and have been experiencing significant growth.**The Role**As the Spare Parts and Service Administrator, you will be providing...

  • Automotive Spare Parts Interpreter

    6 days ago

    Melbourne, Victoria, Australia Unique Auto Parts Full time

    **Spare Parts Interpreter - Automotive Industry**:- Melbourne South East_ | _Full-Time_ | _European Vehicle Specialist_**About Us**Unique Auto Parts is one of Australia's largest importers of European vehicle spare parts. With a strong presence across the automotive aftermarket, we pride ourselves on delivering high-quality parts and outstanding customer...

  • Spare Parts Administrator

    6 days ago

    Melbourne, Victoria, Australia Csg Talent Full time

    **The Company**A global manufacturer of packaging machinery with a strong foothold in the FMCG market, are looking to recruit a Spare Parts Coordinator. They have been established for over 50 years and employ over 5,000 people globally. Their equipment can be found in the largest food, pharmaceutical and health care manufactures factories across Australia...

  • Master Spare Parts Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeSpareParts Full time $60,000 - $80,000

    Spare Parts Coordinator">We are seeking a skilled and organised Spare Parts Specialist to join our team.This role offers the opportunity to combine your administrative skills with hands-on mechanical expertise, working in a fast-paced manufacturing environment.Coordinate and manage the sale of spare parts and repair services, ensuring seamless customer...

  • Spare Parts Administrator Position Available

    7 days ago

    Melbourne, Victoria, Australia beBeeSparePartsCoordinator Full time $60,000 - $80,000

    Job Title: Spare Parts Coordinator">">Our company is seeking an experienced Spare Parts Coordinator to join our team. As a key member of our service and sales team, you will be responsible for providing exceptional customer service and support in the area of spare parts.">The successful applicant will have excellent communication skills, both written and...

  • Spares Customer Service

    7 days ago

    Melbourne, Victoria, Australia Tna Solutions Full time

    **The Company**Join an award-winning company recognized globally for innovation and rethinking the conventional. tna are an innovative and successful integrated packaging & processing solutions company with thousands of installed systems across 120+ countries. tna design and manufacture high-speed packaging, distribution, and process equipment for the food...

  • Spare Parts Coordinator

    5 days ago

    Melbourne, Victoria, Australia Nick Scali Furniture Full time

    Nick Scali is a nationally recognised household name founded in 1962. As a market leader, we pride ourselves on being experts in luxury furniture design. With over 60+ stores across Australia and New Zealand, we are continuing to grow with several new stores opened this year.Based at our DC in Keysborough we currently have an exciting opportunity for a Spare...

  • Spare Parts Interpreter

    1 week ago

    Melbourne, Victoria, Australia DEUTZ AUSTRALIA PTY LTD Full time $60,000 - $80,000 per year

    Join a global leader in drive systemsDEUTZ is one of the world's leading manufacturers of innovative engines, energy solutions and drive systems. Our products power construction, agricultural, material handling, transport, and energy applications worldwide.In Australia, we support customers across Australia, New Zealand, and the Pacific Islands,...

  • Spare Parts Logistics Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeService Full time $60,000 - $70,000

    Job Description:As a Service Parts Coordinator, you will play a pivotal role in optimizing supply chains and streamlining operations. This is a hands-on, detail-focused position ideal for someone with strong administrative skills, technical knowledge, and a passion for helping customers and internal teams.Key responsibilities include managing spare parts...