Retail Change And Continuos Improvement Lead

**About the Role**
If you have a passion for digital, excel at building strong relationships and thrive working across multiple brands then you have come to the right place. Here at the BOQ group, we are taking giant leaps to make ourselves the digital group and bank, of the future. With that comes the need to have the right people in place to effectively transition us through the change as well as champion what that process looks like. Hence, we have an exciting permanent opportunity for an experienced change specialist. As mentioned, we'll need you to take ownership of the design and execution of the Change and Continuous Improvement Strategy for the business implementation stream of BOQ Group's retail transformation projects. This is across all three of our brands Me Bank, Virgin Money Australia and BOQ. You will support our Scrum Master to establish, maintain and manage implementation of project key messages, positioning and strategic narrative for bankers, customers and internal stakeholders. We encourage you to think creatively, bring your own flare to create effective change and for key internal stakeholder groups. As a Change Lead, we'll lean on you to coach and consult our senior project and business leaders to uplift change management and communications skills.
**About you**
It's no secret, we really want someone with retail change experience We need someone who is a people focused change leader, someone who identifies and understand the impacts of change to the people in the business and prepares them accordingly. The size of projects you work on will vary, so it would be great if you've had exposure to various types. Certifications in change management from a recognised body (such as Prosci) will be highly regarded. The team is all about forward thinking, knowledge sharing and career progression. We want individuals who share the similar passions and will help to continue the fantastic culture we've created.
**About Us**
BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch. BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community. BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve. In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.
**Our Benefits**:

- Flexible working arrangements - Discounted financial products - Salary sacrificing options - Paid parental leave with no minimum - Paid volunteer days - Purchase annual leave - BUPA Corporate Plan - Employee Assistance Program (EAP) - A 'zero tolerance' to Domestic and Family Violence (DFV) with active support for employees experiencing DFV - Accessible work support through various practices, systems, office adjustments - Gym, shopping, technology and travel offers - 5 employee diversity network groups focusing on; First Nations Reconciliation Council, EPIC (LGBTIQA+), Multicultural, Gender and Early Career.
**How to Apply**
Job Reference: BOQ02892