Administration Officer

7 days ago

Melbourne, Victoria, Australia Unified Healthcare Group Full time

**Company Description** Do you take pride in your customer service orientation and thrive on achieving results? Be rewarded for your efforts with this progressive company.**

Unified Healthcare Group (UHG) is a leading company founded in 1997 and offers businesses from a range of sectors secure access to Australia's largest marketplace of healthcare providers. UHG offers innovative solutions utilising our medEbridge platform and equips businesses with the tools they need to manage all their healthcare requirements in one place.

The business is expanding as our customers grow, and **we are seeking an enthusiastic, experienced Administration professional to join a team on a casual basis** who is committed to doing their best work every day guided by our values **- Care, Accountability, Teamwork, Integrity and Excellence.**

**Responsibilities include but not limited to**:

- Categorising medical documentation via the medEbridge platform
- Shared inbox management and assistance
- Processing Evidence from media files received daily
- Uploading medical information to the medEbridge platform
- Quality Assurance of all Radiology DVD's
- Answering inbound phone calls and transferring through to the correct team/ Case Officer.

Successful applicants will join our dedicated administration team, responsible for processing information to facilitate the exchange of health and medical information with speed, simplicity, and security.
**Qualifications** To become one of our team members, you will need**:

- Attention to detail
- An aptitude for systems
- Excellent customer service and telephone skills.
- Excellent time management and organisational skills
- Ability to work well to deadlines
- Excellent communication skills - both written and verbal
- A professional and positive attitude
- Ability to use Microsoft Office suite, namely Word, Outlook & Excel
- Previous experience in an inbound contact centre setting advantageous.

**Additional Information** So why work for UHG?**
- Based in the heart of Chapel Street close to all amenities.
- We offer hybrid working arrangements 2 days in the office, 3 days working from home
- Employee discounts for health insurance, gyms, pools and travel club
- Options for novated leasing and salary sacrificing
- Paid parental leave - 12 weeks
- Purchased Leave (up to 4 weeks)
- Employee Assistance Program and Financial Wellbeing

**You are welcome here.**

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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