Social Media Team Leader

**Melbourne**:
The reality is, we spend most of our lives at work, so it helps if it's a rewarding, inspiring place to be. At 3PM, we've gone out of our way to create an environment where the whole team is truly valued - where coming to work is something we actually get excited about.

Think being pumped about our job makes us a bunch of losers? When you join our team, you'll get it.

Agency-land has gained itself a crappy reputation over the years. But we're not like the others. We've always had a strict no d%ckhead policy and that's not about to change.
- We've got positive vibes coming out of our ear holes.
- Our workplace culture is known for being bloody good [just to prove it, we won Drum's Great Place to Work Award].
- We host fun monthly events for the whole 3PM family.
- We were recognised by The Australian Financial Review as one of the fastest growing companies in 2020.

When you treat yourself to a career at 3PM, you'll get:

- A permanent working from home/office arrangement.
- A confidential COVID-19 mental health support program.
- The chance to be part of an innovative company that continues to grow and expand [even during a pandemic].

Enough about how amazing it is to work here, what do we actually DO?

Well, we're a multi-disciplinary digital agency with a reputation for delivering outstanding results for our clients. We push the Australian economy forwards by helping businesses reach [and surpass] their goals through cleverly crafted digital marketing strategies.

Your exciting new role will be split between the two..

20% Team Leader 60% Copywriter and 20% Social Media

**MAIN DUTIES/RESPONSIBILITIES: Social Team Leader**
- Provide training, coaching and mentoring to support overall team performance.
- Be our copywriting thought leader and teach the team how to write copy that sells.
- Maintain and teach copywriting SEO principles.
- Share knowledge about existing and emerging social media platforms.
- Recommend strategies to increase engagement on social media.
- Encourage the team to test and learn new formats within existing channels.
- Provide strategic recommendations for existing and new business opportunities.
- Collaborate with other team leaders in the agency on projects and resourcing.
- Onboarding and training new team members.
- Host regular WIP'S with your team.
- Help your team members set goals and participate in performance management meetings.
- You will be an integral part of the 3PM Leadership Team.
- Contribute to monthly Leadership Team meetings to discuss overall business strategy and improvements.
- Offering end of month wrap ups, discussing your team's wins and learnings from the month.

**MAIN DUTIES/RESPONSIBILITIES: Social Media/Copywriter**
- Write and prepare phenomenal copy for marketing material that is inspiring, captivating and a joy to read.
- Prepare copy for client campaigns including but not limited to: eDMs, websites, newsletters, radio scripts, Search/SEM Campaigns and social platforms.
- Manage and implement content within the social pages and calendar across allocated client list monthly.
- Ensure social posts, images and copy is consistent with brand guidelines and designed to connect with the clients target audience.
- Brief studio on design work/upcoming content creation for social media design and follow through approval processes with clients.
- Prepare monthly reports for social media clients detailing the performance of their pages.
- Page community management: responding to comments, customer service and sales queries, messages and all reviews across Facebook, Instagram and Google for allocated client list.
- Ensure content plans are set and approved by key stakeholders in a timely manner.
- Support Social Media team by proofreading content on a daily/weekly basis and supporting members of the team during absence.
- Maintain an exceptional level of attention to detail.
- Collaborate with internal 3PM teams regarding content ideas for clients.
- Daily ad-hoc tasks across the client list for Social Media platforms.

**Skills | Experience | Qualifications**
- You seriously love copywriting.
- You're known for your attention to detail.
- Exceptional communication skills both verbal and written.
- Strong organisational and time management skills.
- Ability to prioritise and multitask a range of different duties at one time.
- Ability to work accurately under pressure.
- Demonstrated success with creative copywriting and persuasive language.

Full on the job training is provided and you will be supported by a team of highly motivated and positive individuals.