Customer Support And Administration Assistant

1 week ago

Sydney, New South Wales, Australia Winning Appliances Full time

Supportive team culture and healthy work-life balance (no late nights)
- In-house training and opportunities to support your career progression
- $1000 sign-on bonus + Generous employee discounts and benefits

**About Us**
Winning Appliances is an Australian, family-owned company that has been helping people create their dream homes for over 116 years. We are Australia's leading kitchen and laundry specialist, with an unmatched selection of the world's best brands across our 17 showrooms nationwide.

**About the Role**
We are currently looking for full-time
**Customer Support and Administration Assistant** to join our amazing
**Waterloo** team in our Head Office in Sydney, NSW due to our ongoing growth as a business

We are also offering a

**What your day-to-day might look like**
- Respond to customer enquiries about their orders
- Processing sales orders, order reservations, order editing and delivery date changes
- Liaising between Winning Group sales staff and suppliers/brand representatives regarding product deliveries and orders
- Following up with customers regarding outstanding payments and resolving order/payment challenges
- Keeping customers updated throughout each stage of the ordering process

**A bit about you**
- Passionate about delivering amazing experiences for our customers
- Excellent verbal and written communication skills with a high attention to detail
- Problem-solving skills and the ability to think under pressure
- Strong computer literacy with experience using MS Office and G-Suite
- Excellent organisational skills

**Why Join Us**
- Permanent full-time position with a healthy work-life balance (and no late nights)
- Plenty of opportunities for career progression - we're constantly growing and love to promote from within
- Our salaries aren't commission-based, so you can have certainty in knowing exactly what your next paycheck will look like
- Ongoing training and development opportunities from our in-house Training Academy, with annual growth and development reviews for all our employees
- Be respected and supported in a fun and inclusive team-based environment
- Generous product discounts from some of the world's industry-leading, cutting-edge appliance and technology brands
- Wide range of employee benefits, including access to over 2000 offers with health and wellbeing partners such as Anytime Fitness, HelloFresh, My Muscle Chef, NIB Health Insurance, Adidas, Under Armour and The Iconic

Come join us and learn what it truly means to be 'Winning'.
- Winning Appliances and the Winning Group respects and acknowledges the Gadigal people as the First Peoples and Traditional Custodians of the land and waterways on which our Head Office stands.

We acknowledge Elders past, present and emerging.

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