Growth And Strategy Manager

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment?
Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees?
If this sounds like you, then we have your next opportunity.
Key Points
Newly created role to support business growth
Flexible working options including Hybrid working arrangements
Fantastic opportunities for career growth and personal development
The Role
We are seeking a commercially astute, strategically bold, and execution-driven category leader to transform our Value-Added Products & Services (VAPS) business into a high-performing, customer-centric growth engine.
The portfolio currently focused on wipers, cabin filters, and rain repellent is set to double in size over the next five years through channel excellence, portfolio innovation, and market expansion.
This role holds full commercial and strategic responsibility for the VAPS category, shaping its direction, driving omni-channel sales performance, and embedding solution-selling into every customer interaction.
Working closely with the Head of Centre of Excellence and the Operations Team, the Category Manager will lead the shift from incremental upselling to a fully integrated, insight-led, omni-channel growth strategy building new products, channels, and customer segments while delivering outstanding financial results.
Key duties and responsibilities include:
Lead the category growth plan with full P&L responsibility
Drive omni-channel sales performance, including a new digital growth engine
Expand the portfolio through customer-led innovation and supplier partnerships
Build category capability in the field and inspire solution-led selling
Influence at all levels from frontline teams to senior leadership
Why This Role Matters
This is a category growth leadership role with genuine scope to shape the future of our Value-Added Products & Services.
You will be given the commercial ownership, strategic influence, and delivery accountability to make a visible, measurable impact on both the business and the customer experience all while working alongside the Head of Central Operations to drive one of the company's most exciting growth ambitions.
Why O'Brien
O'Brien is Australia's market leader in vehicle glass repair and replacement part of the global Belron group operating in over 35 countries.
Our AutoGlass division combines the stability of an industry leader with the energy of a business in transformation.
We're investing heavily in digital capability, customer experience, and operational excellence, giving you the tools, resources, and backing to deliver big ideas at scale.
Here, you'll join a high-performance, values-driven culture where collaboration, care, driven and genuine being our values aren't just words they're how we work every day.
This is a rare chance to own a high-profile category with full commercial accountability, big growth ambitions, and the backing to make them happen.
You'll shape the way customers experience our value-added products and services and see your impact in every result.
The Perks
O'Brien is committed to giving you fantastic benefits, a platform for development and working with you to grow your career.
To support this, we offer:
Flexible working including Hybrid working arrangements and ability to work from Corporate Head Office, Service Centres and other O'Brien locations
Ongoing reward and recognition programs
Ongoing learning and development opportunities
Community service/volunteering leave and giving back opportunities
Employee discounts with O'Brien services and our corporate partners
What we are looking for
At O'Brien we are Caring, Collaborative, Genuine and Driven.
We call this our DNA, and it's what we look when finding and growing our team members.
If you fit the DNA, you'll fit here.
In conjunction we are needing someone with:
Proven record of delivering multi-year commercial growth in a product or category leadership role
Direct experience with P&L accountability and strategic category management
Background in omni-channel sales strategy, with demonstrable results in both physical and digital environments
Strong track record of innovation, from concept through to commercialisation
Exceptional influencing skills across diverse stakeholder groups
Experience of both online and offline sales
A track record in developing and implementing effective sales and procurement strategies to achieve business objectives and growth
Self-awareness with a commitment to ongoing personal and professional development
Computer literacy includes advanced skills in Excel and PowerPoint
Inspirational, driven and dynamic leader
If you meet the above criteria and you're seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you.Apply Now
Privacy
To review and consider your application, O'Brien collects personal information.
To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review ourPrivacy PolicyandTerms of Use.
Agencies
O'Brien does not accept unsolicited resumes or outreach from recruiting agencies.
Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales, Marketing, and Strategy/Planning
Industries
Retail and Consumer Services
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