National Technical Manager

**Job no**: 494345

**Work type**: Full Time

**Location**: Parkinson

**Categories**: Trades & Engineering
- New challenging role to make their own for a mechanically qualified professional
- Plenty of variety in a fast-paced environment
- Unique opportunity working in the Fire & Rescue industry

**WHY BUNZL?**

As part of the Bunzl Group, Fire Rescue Safety Australia (FRSA) specialises in the supply and service of emergency response equipment across the Asia Pacific region. As an Industry specialist, we consistently strive to provide the most innovative and effective products and services to our clients. When you join FRSA, you're not just joining an organisation, you are joining a family-like environment who are committed to making a positive contribution to the emergency services industry and the people who choose to protect us.

**YOUR ROLE**

As a National Technical Manager based in Parkinson, QLD you will be responsible for the overarching technical support of the FRSA and FRSNZ service business'. This role is heavily focused on the technical and compliance areas of our service business, delivering a high level of support to our Service Manager ANZ and the workshop locations which reside throughout our business.

**Key Responsibilities**
- Development and Maintenance of safety documentation, centric to our service business. Assess risk, areas for improvement and gaps in our documentation to further support quality outcomes
- Tracking and monitoring of FRSA's assets, ensuring a high level of compliance is maintained
- Consistent review of FRSA's equipment capability, identification of gaps and reporting of future enhancements
- Identify our risk, compliance and gaps in the staff training space. Development and maintenance of training matrix's and assessment programs will be a key outcome of this duty.
- Provide full technical support to the Asset Management team and ensure processes are in line with company policies and safe work procedures. Assist with the compliance and development of ISO9001 activities and review with the team to ensure efficiencies are gained through regular review.
- Assess technician productivity on a regular basis vs the schedule available.
- Support the Service Manager - ANZ and their delegates to project manage any specific service tasks which require a higher level of competency project management skills. Liaise with clients, site access, installation quotation and work towards timely project delivery within planned cost restraints.
- Service Manual review and maintenance to ensure our team have access and training gaps addressed, due to OEM manual revisions. Communicate these revisions across the service business and update documentation accordingly.
- Assist in contract execution and tender documentation.

**ABOUT YOU**

We are looking for individuals with a high level of initiative and self-motivation who can hit the ground running. Having worked in a similar role, you will have the proven technical skills as well as experience in project management, contract negotiation, tender preparation and developing/managing budgets paired with strong communication skills to liaise with clients and other stakeholders.

A strong focus on staff training and development as well as experience with drafting and maintenance of SOP/technical manuals and documentation is also a must.

The other essentials we are looking for are:

- Mechanical Trade Qualification and Experience 5+ years in a similar role.
- Certificate in OH&S desirable
- Diploma or Certificate in Management or Frontline Management Qualifications desirable

**BENEFITS**

Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.

**WE BELIEVE**

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in APAC that investment is creating a sustainable environment for us and those who follow.

**WE WELCOME ALL**

At Bunzl we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We believe that it is in the company's best interests and those of all who work in it, to ensure that t