Npp (New Payments Platform) Product Lead

2 weeks ago


Melbourne, Victoria, Australia Bendigo & Adelaide Bank Full time

**12 Month Maximum Term Contract Opportunity**

**"It begins at Bendigo Bank"**

We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.

**It starts here. With Bendigo Bankand you.**

**About the opportunity**

You will collaboratively define the NPP product strategy and delivery roadmap and drive the end-to-end implementation of initiatives to enhance Bendigo's payment capability. You will be supporting the Senior Manager Payments to improve customer experience in payments and be the SME for payments innovation.

You will work with our technology and industry partners (such as Cuscal and Australian Payments Plus (AP+)) to develop and implement the NPP roadmap. Be responsible for understanding and explaining technical concepts, with a focus on managing NPP resilience and operational risk.

Working with information from our customers and operations teams, you will assess and identify data driven process and technology improvement opportunities.

**In this role you'll get to**
- Provide Payments expertise and guidance to all stakeholders.
- Work closely with operations team to identify efficiencies.
- Contract engagement, negotiation & renewal.
- Champion and actively manage Agile disciplines and process.
- Identify and evaluate process and technology deficiencies within the Payments business.
- Work with the business to elicit requirements.

**What you'll bring to the role**

You will have an understanding and experience in domestic Payments and not be afraid to roll up your sleeves.

To be successful in the role you will have:

- A sound understanding of NPP and the Australian payments landscape.
- A low tolerance for "this is how we've always done it".
- A curiosity for understanding not only how things work, but how they can work better.
- The ability to summarise ideas into presentations and papers, aimed at your target audience.
- A strong communicator, you know how to succinctly get your point across.

**So, why work with us?**
- Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve.
- Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse every day.
- Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.

**You'll also get access to a great range of benefits, including**:

- Hybrid work? Flexible hours? A compressed work week? Our flexible work options are designed to suit your life. This role can be based in our office locations in Melbourne or Bendigo. We offer flexible work options that put our people first, and a hybrid model of a minimum of 40% of your week in the office, increasing to 60% next July.
- Health and well-being support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
- Take your learning to the next level through opportunities like our corporate university 'BEN U' or at an external provider of your choice.

**We're making better, bigger. And we'll get there with you**

**Still in two minds?**

We love the support recruitment agencies give our businesses every day, however, we have got this. Our superstar talent advisors will reach out to our fabulous panel if we need a helping hand.



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