Package Manager

1 week ago

Sydney, New South Wales, Australia Just Better Care Full time

**About the business**

Just Better Care Brisbane South/East & Toowoomba provide in-home aged care and disability services, supporting people to live independently at home and within their community. We are owned and operated locally empowering our customers by putting individual preferences and support needs at the center of our approach.

**About the role**

The Package Manager role will perform an integral role in ensuring that our individualised services are developed and delivered to customers, through development, maintenance and review of individualised support plans in consultation with customers, their family or guardians and the key health professionals.

**Working days**: _Monday to Friday: 8:30am - 4:30pm._

**Key Tasks**:
Undertake comprehensive customer assessments and planning by assessing, monitoring care supports and client budgets, reassessing and reviewing the needs of the customer.

Ensure appropriate information is provided and explained to the customer at all times regarding service agreements etc.

Where applicable, develop strategies which will address the identified needs of the customer in consultation with their representative/s where appropriate, and connection to Allied Health Professionals in accordance with funding guidelines.

Provide case management services to customers, and representatives where required

Manual Handling and Medication training/sign off for our Support Workers

Provide occasional Nursing Care (Catheter Care/Wound Care/PAS and Continence Assessments) to our customers based on their healthcare needs

Uphold personal compliance to Policies & Procedures and WHS and the Just Better Care culture

**Benefits and perks**
- Be part of a passionate team that operates locally within the community
- Regular working hours, no shift work
- Weekly pay
- Locally owned and managed
- Ongoing support and training
- Employee Assistance Program
- Friendly and supportive working environment

**Skills and experience**

**Essential**:
Qualifications:

- RN Bachelor (Preferably recently graduated or 1yrs experience working as an RN - With current AHPRA registration)

**Required**:

- Current and clear Criminal Record Check (not needed if you have an NDIS Worker Screening Card)
- Current Driver's License.

**Desired**:

- Experience maintaining computerised customer information systems.
- High level administrative and organisational skills.
- High level of written and verbal communication skills.
- Demonstrated ability to contribute positively to the team.
- Ability to develop and maintain links and supportive networks with specialist services.
- Ability to work flexibly to respond to changing customers' needs.
- Ability to coordinate services according to relevant program guidelines

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