Service Support Officer

Introduction:
Anglicare WA is seeking a dedicated and enthusiastic Service Support Officer to join our Kalgoorlie team.
This max term, part-time position offers an exciting opportunity to contribute to our mission of providing essential services to the community.
If you are passionate about administration and making a positive impact, we invite you to explore this rewarding role with us.
Description:
Reach further with us
Join our Kalgoorlie Service Support team where you will ensure clients can access our services in the area in ways that are person centred, safe, and responsive.
You will be the first point of contact for many clients and will help refer them to services within Anglicare WA where appropriate.
You will also provide support to ensure the smooth running of the office providing administrative support, accurately entering data and maintaining electronic client files.
Work alongside passionate and dedicated professionals in a client centred environment where you can make an impact.
This is a maximum term, part-time (10 hours per week) opportunity until 30 June 2026, based in Kalgoorlie.
Skills and Experiences:
What You Will Bring
You are a passionate and talented individual who wants to be part of a team who delivers quality services to our clients.
To be successful in this role you will have:
Relevant experience in a similar role or Cert IV qualification in community services
Exceptional communication skills with an ability to relate to a wide range of clients in need of assistance
Ability to respond to clients in distress, and be comfortable de-escalating people who are upset
Well-developed computer skills (MS Word, MS Outlook, client management system)
Financial management skills including ability to issue invoices and receipt money
The successful candidate must possess a current National Police Clearance valid within one year.
Impact And Benefits
Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state.
In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice.
Also:-
A competitive salary from $75,387 (pro-rata) + 10% remote localities allowance + 12% super
Life-balance friendly working conditions
Why Join Us?
At Anglicare WA we are all about people, placing people at the heart of our work.
We are focused on strengths, believing in and amplifying the strength of people and communities.
We are fiercely inclusive, making sure everyone can belong.
As trusted partners we are curious and creative, always looking for new ways to do better.
We are courageous and gutsy, tackling difficult issues, even when it's hard.
But don't take our word for it
Explore our Story Feed and hear from our staff about what makes Anglicare WA such a great place to work
Click here to browse our video library
Apply Now
If the opportunity excites you to develop your career in an organisation whose values align with yours then we want to hear from you.
To apply, please click on theapply buttonand follow the prompts attaching a current detailed resume and covering letter.
For further information please contact Joshua Simpaya, Service Manager, at
We are seeking to appoint someone to this role as soon as possible and will close this vacancy once suitable candidates have been identified.
Please apply without delay
Child Safe:Anglicare WA is committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.
Inclusive:We actively promote a working environment that values diversity and inclusion.
We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA+ and people with a disability.
If you have any support or access requirements, we encourage you to advise us at time of application.
Uluru Statement from the Heart:Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.
Unsolicited applications from recruitment agencies will not be accepted.
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