Collection Lead

Collection Lead - Newcastle Central

**Job reference**: #14758

**Brand**:Laverty Pathology

**Location**: Newcastle

**Why You Will Be Excited About This Role**
- At Laverty Pathology (a part of Healius), we all have one thing in common, we are passionate about making a difference to the health of Australians.
- And right now, it's a pretty exciting time to join us, as we transform into a stronger, more agile organisation focused on creating excellent customer & patient experiences, smarter ways of working, and building a great place to work.
- As a Pathology Collector Lead, you will be at the forefront of this as you mentor, guide and manage your team of Pathology Collectors to ensure they have the support & resources needed to provide quality care to their patients.
- Our pathology collectors are core to our business, as the friendly faces behind the first hello when a customer comes in to get a pathology test, and you will be leading from the front to ensure that your team, and customers have a positive experience.
- You will be a part of something pretty special as you join our network of passionate pathology collectors & collector leads and our mission to be the best pathology provider in Australia.

**Why You Will Like Working Here**
- As a Pathology Collector Lead, you will be supported and given the resources to thrive in your job, this means clear lines of communication with your manager and ongoing support.
- You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our employees have worked with us for 5+, 10+ and even 20+ years).
- Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas. You have the opportunity to move up, side-step or have exposure to other areas of the business.

**A Bit About Us**
- Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.
- We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities.
- This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.

**What You Will Be Doing**
- As Collection Lead, you will be reporting to the Area Manager and will be responsible for the management of a designated area of ACC (Accredited Collection Centre) sites and the coordination of day-to-day operations, as well as providing leadership to a team of pathology collectors, ensuring the delivery of a high standard of clinical and customer service.
- Using your exceptional leadership and relationship building skills, you will be ensuring that your team are placed in the right roles and are equipped to fulfill their roles to a high quality through regular check ins, on-going support and managing training (working with our Collector Trainers).
- As well as leading your team of Pathology Collectors, you will be working with a range of stakeholders including Collection Trainers, Area Managers and other senior management.
- This role will ensure that designated (ACC) sites meet all People & Culture, Workplace Health & Safety requirements, and relevant accreditation standards.

**What Type of Person Will Be Successful**
- To be successful in this role, you will be an experienced Pathology Collector and will be a natural people leader, using your passion to develop, mentor and support your team to create a positive and meaningful team culture and enable them to provide quality patient care.

**These are the type of attributes & skills you would possess**:
- A sound knowledge of & experience in the pathology industry and 5 + years' experience as a Pathology Collector- Proven ability and experience in leading teams- Capable of functioning autonomously and prioritising your work and the work of others within established policies, guidelines, and procedures- The ability to identify new or improved opportunities and processes to enhance organisational strategy- Well-developed administrative skills- Effective communication and interpersonal skills with the ability to adapt style based on the needs of the audience- Ability to summarise information and required actions into simple concise terms that your team can understand

**Vaccination Requirements**- Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role- Other vaccinations based on location may be required / setting
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**Benefits, Perks and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits & perks including**:

- **Benefits platform** - Reduce the impact of the cost of living with everyday sav