Dealer Management System Specialist

6 days ago

Gold Coast, Queensland, Australia Peter Warren Automotive Holdings Full time

**One of Australia's largest multi-franchise dealership groups**:

- ** Great working environment in a highly successful national team**:

- ** Plenty of growth and opportunity for the right person**

**Peter Warren Automotive Holdings** is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With 2400 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.

We are now looking for a **DMS Specialist** to join the **National IT team.**This position can be based in either **Warwick Farm NSW, Melbourne VIC or Southport, QLD**.

**About the position**:

- Provide assistance to any DMS specific project
- Ensure daily tasks are carried out relating to DMS maintenance
- Provide high level support for DMS related issues or queries for both customers and Helpdesk staff
- Work with DMS vendors to ensure our DMS's are running to their SLA's
- Understand patches, fixes and enhancements and work with the business to ensure they are implemented and in controlled manner with no interruption to service
- Provide training to users when required

**About you**:

- Knowledge in Dealer Management Systems such as era, eraPower, Tune & UNITS
- Detailed knowledge of vehicles/brands & models
- High degree of accuracy and data management skills
- Exemplary telephony and written communication skills
- Project management experience desired

**Benefits**:

- Commitment to development and mentoring from your team
- Discounted Bupa Private Health Insurance
- Employee Assistance Program (EAP)
- Joining a group that continues to grow and expand in the Auto industry
- Supportive environment with ongoing feedback and guidance to ensure you succeed

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