Spare Parts Liaison Specialist

1 week ago


Gold Coast, Queensland, Australia beBeeSparePartsInterpreter Full time $60,000 - $80,000
Spare Parts Interpreter Job Description

Digga Australia is a leading manufacturer of machinery attachments for the earthmoving and construction industry.

As an energetic and mechanically minded individual, you will serve as the primary point of contact for customers and dealers, assisting with their spare parts enquiries.

You will work closely with the internal sales manager and the service department at our Yatala facility in Queensland, reporting directly to them.

Responsibilities include answering phone calls, processing quotes and orders, interpreting spare parts calls, monitoring current and outstanding orders, developing relationships with customers, and maintaining accurate records within the CRM system.

Key Responsibilities:

  1. Answering phone calls from customers and dealers.
  2. Processing quotes and orders.
  3. Interpreting spare parts calls.
  4. Maintaining accurate records within the CRM system.

Requirements:

Strong communication skills are essential, along with confidence in building rapport with internal and external stakeholders. Self-motivation, high organisation, and presentation standards are also necessary.

The ideal candidate will possess a strong background in mechanics or spare parts, enabling them to effectively interpret technical information and communicate complex ideas to customers.

About Us:

We are a customer-focused company dedicated to providing innovative solutions for the earthmoving and construction industry.



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