Manager Student Lifecycle
1 week ago
Overview:
- Full-time, Continuing- Salary HEW 9 + 17% Superannuation and Flexible Working Arrangements- Based at the Melbourne CBD campus, however, but may be required to work and/or be based at other campuses of the University
About You
The Manager of Student Lifecycle plays a vital role in leading and managing services that support students and elevate the various College departments. This influential position is essential for fostering a culture of service excellence, inspiring the Student Lifecycle team to implement impactful improvements that enhance student satisfaction and streamline College processes, creating a seamless student experience.
In this role, the Manager will oversee the management, implementation, and effective utilization of student administration systems while resolving student issues and inquiries and ensuring compliance with College policies and procedures. This position also delivers crucial administrative and project support to the College's teaching staff and students.
Furthermore, the Manager of Student Lifecycle must engage collaboratively with key internal and external stakeholders, providing expert guidance on the implementation of university protocols, policies, and procedures. By strategically allocating resources and partnering closely with RMIT Connect, this role will ensure that service levels not only meet but surpass expectations, resulting in an outstanding Vocational Education (VE) student experience.
- To be successful in this position, you'll have:_- Demonstrated management skills with extensive experience in providing high-level support, advice and stakeholder engagement within a large complex organisation.- High level knowledge of L&T/student administration policies and procedures including demonstrated successful experience in policy and process development, process simplification, implementation and review.- Ability to manage and provide leadership, both as a team manager and as a change
agent within a large organisation.- Demonstrated conceptual, planning and organisational skills with the proven ability to lead projects, prioritise tasks and meet deadlines in a demanding environment.- Effective interpersonal and negotiation skills including complaint handling, building and maintaining effective working relationships with a wide range of internal and external group for mutual benefit.- Expertise in the areas of change management, quality management and project management.
Qualifications
Relevant tertiary qualification and extensive relevant experience in leading teams and projects.
College of Vocational Education
Led by our Deputy Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can:
- lead in practice-based learning- empower learners for the future of work- engage industry and community at scale- grow for impact and influence
The College of VE is delivering impact through transformation that creates long-term change.
To Apply
Please submit your CV and covering letter for this position by clicking on the 'Apply' link at the top of this page.
Position Description - Manager Student Lifecycle
LI-Hybrid
Applications Close:
2 Mar 2025 11.59 pm
- _or visit our Careers page for more contact information - _
- ._
- We are a Circle Back Initiative Employer - we commit to respond to every applicant._
-
Student Lifecycle Officer
5 days ago
Melbourne, Victoria, Australia Rmit University Full timeOverview:- Full-time, Fixed-term position until December 2025- Salary Level HEW 5 + 17% Superannuation- Based at the Melbourne CBD campus, and hybrid ways of workingAbout the roleAs Student Lifecycle Officer, you will support the effective day-to-day operations of academic administration across all programs, modes and locations within the student lifecycle...
-
Student Lifecycle Officer
2 weeks ago
Melbourne, Victoria, Australia RMIT University Full time $80,000 - $120,000 per yearOverview:Student Lifecycle OfficerFull-time, Fixed Term position until February 2026Salary Level HEW 5+ 17% SuperannuationBased at the Melbourne CBD campus, and hybrid ways of workingAbout the roleAs Student Lifecycle Officer, you will share responsibility for supporting the effective delivery of student lifecycle administration across our College programs....
-
Student Lifecycle Officer
6 days ago
Melbourne, Victoria, Australia Rmit University Full timeOverview:- Student Lifecycle Officer (Admissions)Full-time, Continuing position- Salary Level HEW 5+ 17% Superannuation- Based at the Melbourne CBD campus, and hybrid ways of workingAbout the roleThis position is ideal for an enthusiastic individual with a background in education or student administration, and enjoys working in a collaborative team...
-
Student Lifecycle Marketing Strategist
2 weeks ago
Melbourne, Victoria, Australia beBeeMarketing Full timeJob Description:This role oversees the daily execution of marketing campaigns across the student lifecycle, encompassing prospective and current students. The ideal candidate will possess expertise in Marketing Cloud and CRM data analysis.
-
Student Lifecycle Manager
1 week ago
Melbourne, Victoria, Australia beBeeAdministrative Full time $95,040 - $95,280The Administration Officer role is responsible for managing the student life cycle from enrolment to completion. This includes utilizing the Student Management System (SMS) to update students' progress, coordinating with trainers and students on their progress journey, and ensuring a smooth transition from one stage to another.As an ideal candidate, you will...
-
Program Lifecycle Officer
2 weeks ago
Melbourne, Victoria, Australia Rmit University Full timeOverview: Summary- Casual Professional: HEW 5- Hybrid working options- 12% Superannuation- Based across City and Brunswick CampusesAbout the ProjectThe College of Design and Social Context is seeking a Program Lifecycle Officer to support program transition and Program Lifecycle Activities.During this project you may be:- Supporting internal stakeholders-...
-
Operational Lifecycle Manager
7 days ago
Melbourne, Victoria, Australia beBeeOperations Full time $100,000 - $130,000Key Role SummaryThis is a leadership position where you will oversee the operational lifecycle of programs, ensuring they run smoothly and efficiently.Job ResponsibilitiesLead program launches, aligning operational elements with strategic goals and partner expectations.Drive workflow efficiency through CRM optimization and targeted training to support...
-
National Student Experience Manager
2 weeks ago
Melbourne, Victoria, Australia Ikon Full time**About Ikon**Ikon is a private Institute of Higher Education focused on Art Therapy, Early Childhood Education, Counselling, and Psychotherapy. Our purpose is to propel individuals towards life-altering futures. We do this by fostering curiosity and self-development through meaningful learning experiences.Ikon operates nationally with campuses in Sydney,...
-
Student Lifecycle Operations Director
1 week ago
Melbourne, Victoria, Australia beBeeExcellence Full time $120,000 - $150,000Senior Academic Services ManagerDescription:• Full-time position with Continuing contract type and Flexible Working Arrangements.• Based at the Melbourne CBD campus, however, may be required to work and/or be based at other campuses of a reputable institution.About the RoleThis strategic role plays a pivotal part in leading and managing services that...
-
Asset Lifecycle Specialist
1 week ago
Melbourne, Victoria, Australia beBeeLeadership Full time $80,000 - $120,001Job OpportunityThe position of Assets Manager plays a pivotal role in leading and managing facilities maintenance contracts, asset replacement, and minor capital projects.Key responsibilities include optimizing asset lifecycle performance, managing asset planning processes, and administering contract management activities.Key ResponsibilitiesSupport the...
