Workforce Team Leader

20 hours ago

Melbourne, Victoria, Australia Sai Home And Community Care Full time

Work options: HybridAt SAI Home and Community Care, we're all about people.
Every visit, every conversation and every small act of care matters and we know that starts with our incredible support workers.
We're now looking for a Workforce Team Leader to play a pivotal role in strengthening workforce engagement and service delivery.
You'll lead with confidence, bring people together and help shape our mobile workforce of 160 support workers.
This role is all about connection and building a culture where our workforce feels supported and proud of the work they do.
About the role
You'll be working directly with our support workers across the South East and Mornington Peninsula, helping them feel connected to the broader team while also being someone they can turn to for support and guidance.
This is a key leadership role as the critical link between our support workers in the field and our internal operations, ensuring alignment, accountability, and a shared sense of purpose.
You'll build strong relationships, check in with workers regularly and help resolve any challenges that come up in the field.
You'll also collaborate with our Workforce Enablement Leader, Rostering and Care Management teams to make sure support workers are set up for success in every shift.
This is a permanent full time position based at our Carrum Downs office with regular travel to visit support workers across the region.
We're looking for someone who:
Provide values-led leadership across a distributed workforce
Identify workforce trends and insights to inform continuous improvement
Brings creative and engaging ways to build morale and team spirit
Is comfortable setting clear expectations and guiding others to lift their standard
Can stay focused in a fast-paced environment without losing sight of people
Enjoys being the voice of the workforce in the office and helping others grow in their role
Why join SAI?
Be part of a team that values care, honesty and connection
Help shape how we support and uplift our frontline workers
Work in a role that's about people, not just paperwork
Employee benefits including discounted health insurance retailer discounts and EAP
Join a supportive environment where good people do good work
Ready to Apply?
If you're ready to step into a role where leadership is about presence and where every day brings the chance to make a difference, we'd love to hear from you.
Apply now with your CV and a short note about what you'd bring to the role.

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