Community Workforce Team Leader

6 days ago

Melbourne, Victoria, Australia Ballycara Limited Full time

**Introduction**:
At BallyCara, we do more than deliver care — we build relationships that inspire healthy and happy living. As a not-for-profit charitable organisation, we support older Australians to live independently, stay connected to their communities, and enjoy a life of purpose and wellness.
Why Join BallyCara?
We offer more than a job — we offer purpose, connection, and wellbeing. Our employee benefits include:

- Wellness Day: A paid day off for your birthday, a family day, or simply for yourself
- Fitness Allowance: Use for yoga, massage, gym, or wellness gear
- Professional Development: Two paid study leave days + annual support
- Financial Wellness: Salary packaging (up to $18,550), leave loading, and discounts via TELUS Health EAP

At BallyCara, you'll be part of a team where everyone matters, and where your strengths and ideas are embraced.
**Description**:
We are now seeking a Community Workforce Team Leader to join our Homecare team based in Bundoora, Melbourne in a full-time 6 month fixed-term contract (with view to permanency). If you're passionate about quality service, people leadership, and making a real difference in your community — this role is for you
About the Role
Reporting to the Community Workforce Coordinator, you'll play a key leadership role by:
Supporting, mentoring, and overseeing a team of Senior Support Workers and Support Workers
Ensuring high standards of care are delivered to our homecare clients across the region
Leading staff performance, peer support visits, and service troubleshooting
Participating in recruitment and onboarding of new Support Workers
Collaborating closely with Care Partners, Coordinators, and rostering teams to ensure smooth service delivery
Championing our SONA (Happiness) values and promoting workforce wellbeing and engagement
This is a diverse and rewarding role that offers the chance to grow your leadership skills while actively contributing to service quality and client outcomes.
**Skills and Experiences**:
**Must-Haves - We're looking for someone with**:
Proven leadership experience in community or aged care settings
People management capability — able to lead and support a diverse team
Strong computer skills, including using documentation systems
A Certificate III in Individual Support, Aged Care, or related field
Current National Police Check (or willingness to obtain)
Valid Driver's Licence
COVID-19 vaccinations (minimum 2 doses)
**Highly desirable - It's a bonus if you have**:
Experience in a similar Team Leader or Coordinator role
Effective time management and task prioritisation skills
Confidence in conflict resolution and troubleshooting staff or client issues
If you're ready to lead with purpose and make a lasting difference in your community, we'd love to hear from you.

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