Sales & Operations Planning Manager

2 weeks ago

Brisbane, Queensland, Australia Perigon Group Full time

On Site Parking. Eagle Farm Location.
- Competitive Remuneration Package.
- Newly Created Role.

**The Organisation**

NAK Hair is an Australian made and owned haircare company beginning their journey in 2003, with a vision to build a leading global brand endorsed by salons & stylists. With a presence in over 25 countries, NAK continue to expand and develop long term relationships with their client base with a focus on innovation and quality ingredients.

NAK have experienced incredible growth over recent years, ongoing success in global markets and have recently shared the exciting news that Adamantem Capital, a private equity firm, are now a majority investor in the group. As they continue to grow and sophisticate their back of house teams, they now have a newly created S&OP Manager role available within their Eagle Farm head office & warehouse.

**The Role**

This key position in the Operations team will align demand and supply needs at NAK Hair. The S&OP Manager will be responsible for defining, overseeing, managing and facilitating the entire S&OP process ensuring correct inventory levels are maintained to meet customer demand while minimising excess inventory and reducing costs.

Responsibilities;
Sales & Operational Planning
- Lead all Supply Chain Projects and process improvement tasks
- Create cost contingency plans and scenarios, supported by the Operations and Finance teams
- Understand material and capacity constraints and provide feedback to stakeholders around predicted failures due to demand, supply or other changes

Performance Reporting
- Monitors S&OP performance through tracking key performance indicators (KPIs) such as sales revenue, inventory levels and customer service levels
- Identifies and manages risks associated with the S&OP process, such as changes in demand, supply chain disruptions and inventory shortages

Demand Planning
- Analyse historical sales data to identify trends and patterns in consumer demand
- Collaborates with Sales and Marketing teams to understand promotions, pricing and other factors that may impact demand
- Develops and maintains a demand forecast based on factors such as seasonality, market trends, and historical data

**About You**
- Tertiary qualifications in a relevant business-related field
- Several year's experience working in demand planning and S&OP environments
- Prior experience setting up an S&OP from scratch and leading change will be highly regarded
- Analytical and planning mindset
- Advanced Excel skills
- Netsuite experience highly desirable
- Strong knowledge of S&OP pillars

NAK Hair fosters diversity, inclusion and respect in the workplace. We promote equal opportunity to all staff and care about treating people with dignity and respect in ways which acknowledge and engage diverse backgrounds and ideas.

We recognise appreciate and utilise the unique insights, perspective and backgrounds of each staff member and reflect these values in our hiring practices.

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