It Support Expert

1 week ago

Sydney, New South Wales, Australia Bebeeitsupport Full time

Help us build the future of travel search and make it easier for everyone to experience the world.
About the Role
This is a unique opportunity to join our team as an IT Support Engineer, where you will be responsible for providing top-notch support to our employees. You will be part of a collaborative environment where innovation and creativity thrive.
Your key responsibilities will include monitoring and resolving technical issues in a timely manner, supporting onboarding and offboarding processes, and maintaining office hardware and equipment. You will also be involved in IT asset and endpoint management, as well as creating and maintaining internal process documentation.
In addition, you will provide technical support for company-wide meetings and events, and participate in IT projects and initiatives that drive business growth and success.
Requirements
Minimum 3 years of experience in IT Support or a similar role with a proven track record of success
A user-focused approach with strong problem-solving skills
Excellent knowledge of Windows and Macs, with the ability to troubleshoot complex technical issues
Strong multitasking and prioritization skills, with the ability to manage multiple tasks simultaneously
Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams

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