Support Expert

1 week ago

Sydney, New South Wales, Australia beBeeTechnical Full time $60,000 - $100,000

As a Technical Support Specialist, you will play a crucial role in ensuring the smooth operation of our technical infrastructure.

Key Responsibilities:
  • Investigating and resolving technical issues to minimize downtime
  • Providing expert hardware and software support for personal computers and mobile devices
  • Collaborating with cross-functional teams to identify and address technical needs
  • Developing and implementing processes to improve technical efficiency
  • Staying up-to-date with the latest technology trends and advancements

The ideal candidate will have excellent problem-solving skills, a strong understanding of computer systems and networks, and the ability to effectively communicate complex technical information to both technical and non-technical stakeholders.

Technical expertise is paramount in this role. You must be able to quickly diagnose and resolve complex technical issues while maintaining a high level of professionalism and customer service.

Professional certification in a related field (e.g., CompTIA A+ or Cisco CCNA) would be beneficial but not required.

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