Marketing & Member Engagement Coordinator

As Australia's trusted expert in risk solutions for governments and their communities, **JLT Public Sector** has over 50 years of experience in providing innovative and tailored solutions to protect the long-term interests of local communities. As part of Marsh McLennan Companies, we have the resources and expertise to deliver exceptional results for our clients.

**JLT Public Sector** is seeking a dynamic and enthusiastic individual to join our team as **a Marketing & Member Engagement Coordinator**. In this role, you will work in our Adelaide Marketing team to coordinate and execute marketing and event activities. This is a an **8-month fixed term employment** with a view to become a permanent role.

**What can you expect?**
- Assist the Marketing manager to maintain marketing calendar and plans that align with our business objectives.
- You will also assist in creating, proofreading, and editing marketing materials, ensuring strict adherence to brand standards.
- Planning and execution of events, providing on-site support and managing logistics.
- Provide general administrative support to the marketing team, including scheduling meetings, managing calendars, processing invoices, and maintaining databases.
- Respond to member inquiries promptly and accurately, delivering excellent customer service and resolving issues to ensure a positive member experience.
- Oversee user management of our Member Centre and online platforms, ensuring smooth access and providing support to members as needed.
- Coordinating and updating our website content on a frequent basis.

**What is in it for you?**
- Interesting and diverse client portfolio.
- Leading training and development program.
- Professional environment where your career path really matters and is supported in our global organisation.
- Rewarding and collaborative team environment.
- Genuine flexible work life balance.

**We will count on you to**:

- Knowledge of search engine optimisation (SEO) principles and techniques is highly desirable.
- You should possess strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Problem-solving skills and a customer-centric mindset are crucial for handling member inquiries effectively and delivering exceptional member experiences.
- Experience with EDM software such as Mailchimp, Klaviyo, or Campaign Monitor.
- Familiarity with AEM for website management and content creation is advantageous.

**What you need to have**:

- Minimum of 1-2 years of marketing experience.
- Strong written and verbal communication skills are essential.
- A creative mindset and attention to detail.

**About Marsh**:
**Marsh McLennan** is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

**Marsh McLennan** is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
- At _**_Marsh_**_ we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family._