Medical Receptionist/Phone Handler

2 weeks ago

Melbourne, Victoria, Australia Coburg Family Medical Centre Full time

Are you passionate about providing exceptional patient care and administrative support? We are seeking a dedicated and friendly Medical Receptionist/Phone Handler to join our dynamic healthcare team.

**Key Responsibilities**:

- Greet patients with a warm and welcoming demeanor
- Schedule appointments and manage patient flow efficiently
- Answer phone calls and address inquiries with professionalism and accuracy
- Maintain patient records and ensure confidentiality
- Assist with billing and insurance verification processes
- Collaborate with healthcare providers and staff to ensure seamless operations

**Qualifications**:

- Previous experience in a medical clinic setting required with phone handling experience(1+ years)
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Knowledge of medical terminology is a plus

**Benefits**:

- Supportive and collaborative work environment
- Making a positive impact on patients' lives every day
- 3 to 5 shifts per week

If you are a motivated individual with a passion for healthcare and a desire to make a difference, we want to hear from you Join us in providing compassionate care and exceptional service to our patients.

**How to Apply**:
Send your resume and cover letter detailing your relevant experience and why you're the perfect fit for this role.

**Job Types**: Part-time, Casual

Pay: $21.38 - $35.00 per hour

Expected hours: 10 - 25 per week

Schedule:

- Afternoon shift
- Evening shift
- Morning shift
- Shift work

Supplemental pay types:

- Penalty rates

**Experience**:

- Medical receptionist: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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