Studio Manager

O

OsteoStrong South Melbourne
- South Melbourne, Victoria, Australia

Full time

A$80k+ (Annually)

Club/Studio Manager

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**Full-time | Boutique Wellness Studio | Leadership + Sales + Impact**:
**_ This is more than a job. It's a chance to grow a business, lead a team, and change lives — including your own._**

At **OsteoStrong South Melbourne**, we are a health-focused wellness centre that helps people build stronger bones, better balance, and greater confidence — especially as they age.

Our approach is one-on-one and appointment-based, giving members a personalised experience with focused attention from their coach. It's science-backed, results-driven — and yes, fun. Members come for their bones, but stay for the energy, the people, and the way we make them feel.

We're now looking for a **Studio Manager** (also referred to as Centre Manager internally) who's ready to step into a leadership role that's equal parts **strategic, hands-on, and deeply rewarding**. You'll be the person who brings energy, accountability, and results — while building something meaningful alongside a team and a business owner committed to growth.

**What You'll Be Doing**

You'll take full ownership of the day-to-day operations, team leadership, and performance of the studio. This is a full-time, onsite role (including some Saturdays), with occasional flexibility to handle sales calls or admin tasks remotely as needed.

You'll be hands-on — not just leading the team, but regularly taking members through their sessions and ensuring the service stays consistent, warm, and professional.

Our typical members are health-conscious women aged 50+ — people who value strength, longevity, and independence. If you enjoy building meaningful relationships and supporting members through real, long-term transformation, you'll thrive here.

**Key Responsibilities**
- Drive membership growth through a structured acquisition process, including phone-based and in-person consultations and timely follow-ups
- Lead, roster, and coach a team of 6 part-time coaches, collaborating closely with the business owner and external support (ads agency and VA)
- Foster strong member relationships through personalised check-ins and consistent engagement
- Oversee smooth studio operations, uphold high service standards, and streamline marketing/admin with external partners
- Manage basic administrative and financial tasks to support efficient studio operations
- Report regularly to the business owner, contributing to strategic growth, profitability, and efficient operations

**You'll Thrive in This Role If You Are**:

- A high performer who takes ownership and gets results
- Warm and people-oriented, with natural leadership presence
- Sales savvy — you enjoy consultative conversations and helping people commit to what's good for them
- A strong organiser who keeps things running smoothly, even during busy times
- Coachable and growth-minded — you take feedback seriously but never personally
- Aligned with a mission that's bigger than yourself

**Must-Have Experience**
- Proven experience significantly growing a fitness or wellness studio's membership base (ideally to 300+ members, but strong growth outcomes in similar settings are valued)
- Strong sales skills — both over the phone and in person
- Comfortable with CRM tools (experience with GoHighLevel or similar platforms is a plus; training provided)
- Confident with basic spreadsheets (Google Sheets or Excel)
- Experience managing a performance-oriented team
- (Bonus) Background, interest, or personal passion for health, wellness, or allied health

**Why This Role is Different**
- Competitive salary + performance-based bonuses
- Free OsteoStrong membership for your partner
- Access to a Studio Manager development program and peer community
- Real pathway to manage multiple locations as we grow
- Ongoing mentorship and direct support from a business owner with a long-term vision

**Location**

Full-time onsite at OsteoStrong South Melbourne, with occasional flexibility for remote admin or sales tasks.

**How to Apply**

If this role speaks to you, we want to hear from you.

Please submit:

- Your CV
- A short cover letter telling us why you're the right fit for this role
- A 1-2 minute video introducing yourself — nothing fancy, just shoot on your phone. Share why you're excited about this role and one example of a result you've driven in a similar setting. Paste a link to your video in your cover letter.

**to lead our mission of helping people live stronger