Relief Manager- Workstay

Great opportunities for growth and development in the booming hospitality/tourism industry
- 12-month fixed term contract
- Discounts over 300+ parks across Australia

**About Us**:
G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has a truly national footprint of over 300 holiday parks, including 85+ fully owned and operated properties. We are the largest regional accommodation provider in the country, we're about authentic Australian holiday experiences and inviting all Aussies to say g'day to more of Australia.

We're on a journey of growth and evolution to reshape the industry, offering the best customer experience underpinned by the best technology. With eyes on domestic and regional tourism like never before we are building a passionate, adaptable, high-performance team to deliver holiday memories that put a smile in every g'day.

**The Role**:
Discovery Parks require an experienced Relief Park Manager to provide temporary/fixed term management to cover periods of leave or other absences across our network of Workstay parks (located predominantly in Queensland)

The role is uniquely designed to fit flexible individuals, to complete assignments varying in duration and ongoing consistency. Your skills and experience will allow you to hit the ground running and seamlessly operate the park in the managers absence. Note this role is a fixed term assignment only and there is no guarantee for ongoing employment.

Responsibilities include:

- Daily park operations - front office, housekeeping, grounds and maintenance
- Pre
- and post-handover reviews with the Park Manager/s
- Customer service and sales
- Manage the park team, including rostering, monitoring labour budget and work requirements of the park
- Monitor park budgets and room rate dynamic pricing
- Submit invoices, receipts in a timely manner
- Ad hoc recruitment and staff management

**Skills & Experience**:
We are looking for individuals with the following:

- Demonstrated skills and experience in workstay accommodation management
- Strong analytical and problem-solving skills
- Demonstrated experience managing budgets and financial reporting
- Proven and demonstrated experience in managing, developing and training staff
- Strong computer skills, especially in the MS Office suite
- A good understanding of yield management
- Previous experience with RMS or Newbook or similar reservation management system highly desirable
- Knowledge and understanding of WHS and responsibilities
- Mobility and flexibility to travel to different locations, including remote regions, sometimes at short notice
- Current manual driver's license essential
- Provision of own transport / accommodation (e.g. caravan) to assist with logistics between and during assignments is preferable but not essential.

Though some of our parks are pet-friendly, given the nature of this role we are unable to accommodate pets for the duration of assignments.

**Benefits**:

- Accommodation provided
- Professional development and opportunities to grow personally as well as professionally
- Discounted accommodation for you, your family & friends
- Discounted products from our G'Day Rewards Partners

If you are passionate, adventurous, and ready to hit the ground running, we want to hear from you.

**Our ESG statement**:
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

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