Accommodation Coach

2 weeks ago

Perth, Western Australia Curtin University Of Technology Full time

Full-Time Permanent Position
- $74,173 (G04) Plus 17% Superannuation
- Based on Bentley Campus WA

**Job Reference: 1004212**

**About the Role**:
**Your primary responsibilities will include**:

- Work directly with students to explain available accommodation options, discuss the merits and challenges of each, and develop tailored action plans to help students achieve their housing goals.
- Discuss students' budgets, cost-of-living considerations, and accommodation preferences, providing realistic and constructive feedback when needed to help students align expectations with their circumstances.
- Triage and prioritise incoming requests, using tailored communication templates and relevant resources to respond appropriately.
- Collaborate with other Curtin support services to identify and assist students in need of emergency or crisis accommodation, and arrange appropriate short-stay housing.
- Liaise with external accommodation providers—including on-campus accommodation partners, real estate agents, and homestay providers—to research options, track availability, and monitor current market pricing.
- Accurately administer and maintain records of all student interactions using Curtin's established systems and procedures.
- Identify potential student wellbeing concerns and, under guidance or in line with existing procedures, refer students to appropriate University support services.
- Assist in reporting on service usage, effectiveness, and student outcomes to support continuous improvement of the Accommodation Coach service.
- Undertake other duties relevant to the role as required, consistent with the responsibilities outlined above.

**As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered**

**About Curtin University**

**What We Offer You**:
Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more. For more information, check out our benefits page

**Join Us**
**If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents**:

- Updated Resume
- Cover Letter outlining your interest (**Optional not Mandatory**)

**Applications close: Friday 30th of May 2025**
- Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert._

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