Business Relationship Officer

1 week ago

Sydney, New South Wales, Australia Bank Of Queensland Full time

**About the Role**
The Business Relationship Officer supports the Business Relationship Managers and Business Development Managers (BDM) to achieve overall objectives of asset growth, new customer acquisition, client satisfaction, portfolio hygiene and portfolio compliance.

The Business Relationship Officer is responsible for supporting:

- Portfolio cleanliness
- Adherence to compliance
- Customer Management and satisfaction
- Writing new deals introduced by BDMs
- Customer Service
- Administration and internal client relationships
- Building advocacy with existing and new customers
- Conducting needs analysis and relevant research
- Preparing pitch documents and related supporting material

**About you**
With 1-3 years of industry related expeience you will demonstrate a professional approach at all times, be a strong communicator, a lateral thinker and have exceptional stakeholder engagement capability.

Above all else, you will be a motivated team player who is passionate about driving positive change and successful outcomes for our customers.

A tertiary qualification in accounting, finance or business is highly regarded

**About Us**
BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A 'zero tolerance' to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ01784

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