Specsavers Optical Assistant

1 week ago

Melbourne, Victoria, Australia Specsavers Broadmeadows Full time

**About the business**:
At Specsavers, we are dedicated to transforming eye health in Australia and New Zealand, and we invite you to join us on this mission. Our commitment to the highest clinical standards ensures that the customer is at the center of everything we do. We recognize that our people are vital to our success, both past and future. We are known for valuing our employees and offer competitive rewards and benefits, along with ongoing development and training opportunities. The business has nearly 1,500 stores across 12 countries - and is still growing. Will you be the next team member to be part of this outstanding success story?

**About the role**:
This exciting role will require you to work alongside a fantastic, professional and motivated local team, including optometrists and experienced optical dispensers. You will attend to patient vision care needs and support the team with daily sales, customer service, operations, administration and marketing.

In this role, you will join our team as a Full-Time member, available to work five days a week, with shifts scheduled between Monday and Sunday.

**What Your Day Job looks Like**:

- You will be involved in all aspects of our customer's optometry journey from using high-tech pre-test equipment to dispensing and frame styling.
- Delivering exceptional customer service.
- Working towards sales and customer experience targets and KPIs.
- Complaint Resolution.
- Maintenance of Store Presentation Standards and Stock Management.
- Operational/admin tasks as needed in general day to day running of store.
- **Must**be available to work **weekends**, and **evenings**on Thursday and Friday as required.

**About you**:

- A self-starter with a sense of humour who enjoys variety and a busy environment.
- Excellent verbal and written skills with strong attention to detail.
- The ability to build genuine and supportive relationships with colleagues and customers.
- Results-driven and a determination for exceeding sales targets.
- A passion for providing excellent customer service.
- An interest in retail sales and optics.
- A high standard of personal presentation.
- Punctual and reliable.
- An ability to work well under pressure.
- Experience working towards KPIs and targets is highly desired.
- Experience in a fast paced role such as within the retail or hospitality industry.
- Optical dispensing qualification experience is highly desired, but not essential.
- **Evening**and **Weekend**availability is a **must.**

**What we can offer you**:

- Monthly bonus structure.
- Two free pairs of glasses per year.
- Birthday leave, Volunteer leave and Paid Parental leave.
- Specsavers Perks staff discount program.
- An in-depth on boarding and training program, that will continue throughout your career.
- Community involvement.
- **Career development and advancement opportunities.**:

- Opportunity to complete Cert IV in Optical Dispensing in the future.

Pay: $26.00 - $29.00 per hour

Expected hours: 38 per week

**Benefits**:

- Employee discount
- Paid volunteer leave

Schedule:

- Evening shift
- Public holidays
- Weekend availability

Supplementary Pay:

- Monthly bonus

Application Question(s):

- How much notice are you required to give your current employer?

Work Authorisation:

- Australia (required)

Work Location: In person

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