Specsavers Optical Assistant

1 week ago

Melbourne, Victoria, Australia Specsavers Broadmeadows Full time $104,000 - $130,878 per year

At Specsavers, we are dedicated to transforming eye health in Australia and New Zealand, and we invite you to join us on this mission. Our commitment to the highest clinical standards ensures that the customer is at the center of everything we do. We recognize that our people are vital to our success, both past and future. We are known for valuing our employees and offer competitive rewards and benefits, along with ongoing development and training opportunities. The business has nearly 1,500 stores across 12 countries – and is still growing. Will you be the next team member to be part of this outstanding success story?

About the role:

This exciting role will require you to work alongside a fantastic, professional and motivated local team, including optometrists and experienced optical dispensers. You will attend to patient vision care needs and support the team with daily sales, customer service, operations, administration and marketing.

In this role, you will join our team as a Full-Time team member. You will work five days a week with shifts scheduled between Monday and Sunday. Evening and Weekend availability is a must.

An immediate start is available for the right candidate.

What Your Day Job looks Like:

  • You will be involved in all aspects of our customer's optometry journey from using high-tech pre-test equipment to dispensing and frame styling.
  • Delivering exceptional customer service.
  • Working towards sales and customer experience targets and KPIs.
  • Complaint Resolution.
  • Maintenance of Store Presentation Standards and Stock Management.
  • Operational/admin tasks as needed in general day to day running of store.

About you:

The successful candidate will have a rewarding career with Specsavers and will possess the following attributes:

  • A self-starter with a sense of humour who enjoys variety and a busy environment.
  • Excellent verbal and written skills with strong attention to detail.
  • The ability to build genuine and supportive relationships with colleagues and customers.
  • Results-driven and a determination for exceeding sales targets.
  • A passion for providing excellent customer service.
  • An interest in retail sales and optics.
  • A high standard of personal presentation.
  • Punctual and reliable.
  • An ability to work well under pressure.
  • Experience working towards KPIs and targets is highly desired.
  • Experience in a fast paced role such as within the retail or hospitality industry.
  • Optical dispensing qualification experience is highly desired, but not essential.

What we can offer you:

  • Monthly bonus structure.
  • Two free pairs of glasses per year.
  • Birthday leave, Volunteer leave and Paid Parental leave.
  • Specsavers Perks staff discount program.
  • An in-depth on boarding and training program, that will continue throughout your career.
  • Community involvement.
  • Career development and advancement opportunities.
  • Opportunity to complete Cert IV in Optical Dispensing in the future.

We're excited to offer this career opportunity. Please submit a cover letter along with your application, sharing why you believe you would be an excellent fit for this role. If you think you have the skills and personality to contribute to our team and deliver exceptional service to our customers, we encourage you to apply today.

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