Optical Assistant

2 weeks ago

Melbourne, Victoria, Australia Specsavers Leopold Full time

**Join Our Team at Specsavers Leopold - Your Career Starts Here**

Are you passionate about providing outstanding customer service and eager to grow your career in the optical industry? We have exciting opportunities at our **Leopold** location for motivated individuals who are ready to take their career to the next level with us

In this role, you will be pivotal in delivering a seamless and exceptional patient journey. Your responsibilities will include accurately managing patient records, assisting with frame styling, dispensing orders, and fitting and adjusting glasses.

At Specsavers, we're not your typical retail store - we thrive in a dynamic and fast-paced environment. We offer a structured learning journey, fantastic training, and ongoing support to help you succeed.

**Key Responsibilities**:

- Ensure an exceptional patient experience, from accurate record-keeping to expert frame styling and fitting
- Assist in dispensing orders and adjusting glasses to meet patient needs
- Work in a fast-paced, customer-focused environment
- Previous experience in a fast-paced retail or customer service role (optical experience is not essential)
- A proactive attitude and a willingness to learn new skills
- Excellent verbal and written communication with strong attention to detail
- The ability to build genuine relationships with colleagues and patients
- Exceptional organizational skills

**Why Join Specsavers?**
- **Birthday Leave** and **Volunteer Leave** - because we care about your work-life balance
- Access to exclusive staff discounts through the **Specsavers Perks Program**:

- A **clearly defined career progression** path with opportunities for growth
- **Comprehensive optics training** to set you up for success
- Enrolment in the **Cert IV qualification** for those interested in pursuing a career in Optical Dispensing

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Paid volunteer leave
- Travel reimbursement

Schedule:

- 10 hour shift
- 8 hour shift
- Every weekend
- On call
- Overtime
- Public holidays
- Rotating roster

Work Authorisation:

- Australia (preferred)

Work Location: In person

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