Human Resources Business Advisory Support, Associate

2 weeks ago

Sydney, New South Wales, Australia Jpmorganchase Full time

Ready to make a significant impact in a dynamic, global setting? As a Human Resources (HR) Business Advisory Support professional, you'll shape HR strategies across Australia and New Zealand, promoting change within our organization. You'll engage in case management, analytics, and project initiatives, working closely with the Regional HRBA Support Lead in Sydney on HR-wide change projects. Your ability to navigate a complex organization and utilize resources will be key to success.

**Responsibilities**:

- Manage HR cases, ensuring consistent, accurate, and timely processing while supporting the HRBA team with employee queries.
- Generate and analyze reports using management information systems (MIS) to support fact-based, metrics-driven client decisions.
- Observe risk and control policies, anticipate and escalate risk matters promptly, and engage with relevant stakeholders as required.
- Ensure policies and procedures are followed, train HR and clients on HR tools, and promote self-service where appropriate.
- Multi-task effectively, leveraging HR tools and resources to manage case and project components within a matrix organization.
- Communicate clearly and concisely, using multiple communication vehicles to engage and inform clients. Actively listen and ensure timely communication.
- Prioritize work effectively and contribute ideas for greater efficiencies in HR processes.
- Commit to self-development, increasing knowledge of HR policies and processes. Assume more complex work over time and partner with HR colleagues to execute HR initiatives aligned with business needs.
- Facilitate change and introduce improvements to current practices and procedures.
- Provide project management support for HR-related initiatives within LOBs and support cross-LOB and large-scale initiatives at a location level.

**Required Qualifications, Capabilities, and Skills**:
Demonstrated expertise in Human Resources functions, with a strong understanding of industry-specific practices

**Preferred Qualifications, Capabilities, and Skills**:
Financial services experience (e.g. Asset & Wealth Management and Banking)
- Tertiary qualification in a relevant discipline or equivalent experience.
- Experience working in a matrix organization is an advantage.

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