Supply Chain Operations Specialist

2 weeks ago

Melbourne, Victoria, Australia Amer Sports Full time

If you haven't heard of Amer Sports before, you've definitely heard of our internationally recognized brands including **Wilson**, **Salomon**, **Arc'teryx** and **Atomic**. Our brands specialize in high-performance, technical sports equipment and apparel, and encourage users to get outside, keep active and have fun - whether they are playing tennis or golf in the summer, or skiing in the Winter.

Bring your Supply Chain skills to this **fast-paced and rapidly growing business**, with countless possibilities to utilize your technical skills, extensive knowledge of supply chain and stakeholder management. Reporting to the Head of Supply Chain and working with brand leaders and the operations team, we are excited to be recruiting for this **new role **that will be responsible for optimizing our end-to-end supply chain, ensuring a **highly efficient, customer-focused and adaptable process.**

**What's on Offer (this just touches on some of the benefits and perks)**:

- Competitive salary, car allowance + bonus + super
- Amer Sports is a certified Great Place to work
- Free product and generous discounts to get you kitted out for all your sporting adventures
- Flexible working environment, including additional school holiday flexibility / support
- When at Head Office, work in a state of the art 6 star energy efficient facility, with a huge business focus on environmental and social strategies
- Support in career development, wellbeing, and personal growth
- Regular staff activity days, including camping, snow trip, fun runs and more
- Company supported volunteering program

**Key Responsibilities**:

- **Lead Distribution & Transportation**: Manage domestic distribution and transportation for D2C, ensuring service excellence and cost efficiency.
- **Guest Experience Excellence**: Develop and implement personalized service offerings (e.g., Value Added Services, CRM, loyalty programs) in partnership with brands and warehouses, covering everything from outbound to returns.
- **Project Leadership**: Oversee brand specific projects across D2C, managing implementation and stakeholder engagement.
- **New Store Onboarding**: Develop and document processes for new store openings, establish SLAs, and help optimize replenishment models.
- **Cost Management**: Review and drive cost improvements within the D2C supply chain and partner with brands to enhance cost-to-sales ratios.
- **Cross-Functional Collaboration**: Align with sales, finance, customer service, warehouse and other departments to ensure smooth operations and consistent communication across the supply chain.

**So, who's keen?**

This is an exceptional opportunity to make a significant impact by balancing cost-effectiveness, scalability, and exceptional service as we grow our D2C offerings. This critical role will shape our customer journey, drive innovation, and support business growth and this is a chance to bring your expertise to a fast-paced environment where your contributions directly impact our success and customer satisfaction.
- Proven experience in Supply Chain Operations preferably within a D2C environment.
- Strong partnership skills, with the ability to collaborate with brands and logistics teams to deliver exceptional service levels.
- Expertise in project management, continuous improvement, and cost optimization.
- Excellent communication and leadership abilities to engage stakeholders and drive performance.
- Ability to drive change and lead high performing teams.
- A strategic and agile mindset and strong commercial acumen.
- Entrepreneurial thinking and a can-do-attitude.

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