Retail Sales Representative

Overview: This page lists current Sydney-based customer service, sales and related roles.
Each entry includes responsibilities and qualifications where provided.
Customer Service Representative - Comm Scope (Sydney, Australia)
Posted today
Permanent
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing in-depth knowledge of Comm Scope products, capabilities, as well as CRM processes and procedures.
The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover).
This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.
How You\'ll Help Us Connect the World
Pre-order: prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer\'s enquiries are responded
Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.
Order Management: Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.)
Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with Planners
Monitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of sale
Setup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concern
Process rebates claims and stock returns approved by Product Line Management
Support quality and warranty process where required
Participate actively in on-going product, process, systems and business skills training; Provide support and back-up assistance to peers
Develop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over time
Qualifications
Diploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
Knowledge or experience with SAP system preferred.
Excellent communication skills and with good telephone etiquette.
A pleasant personality with a passion for service excellence.
A strong team player who can adapt to fast paced and dynamic environment.
What Happens After You Apply
Comm Scope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.
If you are seeking an accommodation for the application or interview process, please contact us to submit your request.
You can also learn more about Comm Scope\'s accommodation process and EEO policy at the company site.
Customer Service Representative - Drive (Nine) – McMahons Point, NSW
Posted 1 day ago
Full-time
Job Description
This is a Customer Service Representative - Drive role with Nine based in McMahons Point, NSW, AU
Role Seniority - graduate, junior
More about the Customer Service Representative - Drive role at Nine
Customer Service Representative
52 Victoria St, McMahons Point NSW 2060, Australia
Company Description
Drive is Nine\'s brand appealing to the automotive enthusiast.
Working with our industry leaders you will help us achieve our vision, to shape the future of automotive in Australia by providing authoritative reviews, detailed comparisons, and innovative commerce solutions.
Job Description
This exciting new position is crucial for enhancing customer and dealer experiences within our rapidly expanding Drive Marketplace, helping Australians discover the joy of finding and buying their next car.
You\'ll be instrumental in ensuring timely interactions and proactively supporting dealers to meet their sales goals.
Day to day you will:
Boost customer satisfaction and dealer retention by maintaining a high NPS score through exceptional service and follow-up.
Deliver prompt first responses and effectively qualify leads, ensuring timely allocation to Drive dealer partners and managing follow-up surveys.
Ensure data accuracy in all customer interactions and prepare timely dealer performance reports.
Efficiently resolve issues by identifying and escalating problems, aiming to reduce repeat customer contacts.
Stay informed on Drive Marketplace platform changes, product updates, and market trends to provide expert guidance to consumers and dealers.
Qualifications
What you\'ll bring:
1-2 years of customer service/success experience, ideally in digital advertising, e-commerce, or automotive.
Strong communication skills with a customer-first approach.
Proficiency in CRM platforms like Salesforce.
A knack for data analysis to support client goals.
Excellent organisational skills and the ability to multitask effectively.
Comfort working independently and collaboratively with various teams.
Additional information
Nine is Australia\'s largest locally owned media company.
Working at Nine, you\'ll have access to a unique range of experiences and opportunities, helping drive the success of the country\'s most trusted television, radio, digital and publishing brands.
Our flexible work options vary by role and team, including flexible hours, hybrid work, or part-time arrangements.
We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.
Work rights: You must already have the right to lawfully work and live in Australia.
Customer Service Representative - Patient Support – Admission (Sydney)
Posted today
Casual Position | 3-Month Contract | In-Office
The Role
Join our health tech team as a Customer Service Representative, providing essential support to patients preparing for admission.
This is a casual, inbound-focused role where you\'ll be the reassuring voice patients hear when they have questions or concerns about their upcoming procedures.
Key Responsibilities
Handle inbound patient calls regarding pre-admission queries and concerns
Guide patients through preparation requirements and documentation
Maintain accurate patient records in our healthcare system
Coordinate with clinical teams to ensure smooth patient transitions
Provide empathetic support while maintaining strict confidentiality
What You\'ll Need
Strong communication skills and natural empathy
Attention to detail and ability to multitask
Comfortable with computer systems and learning new software
Understanding of confidentiality requirements
What We Offer
Competitive casual hourly rate
Comprehensive training and ongoing support
Opportunity to make a real difference in patient care
Contract Details: 3-month initial contract with potential for extension.
In-office position.
Direct Sales Representative – Sydney (HelloFresh)
Posted 1 day ago
Role - Seniority: graduate, junior
More about the Direct Sales Representative – Sydney role at HelloFresh
If you are looking for a fun but challenging role, join a global food champion as our newest HelloFresh Sales Representative.
You will
Present our products and excite customers about the benefits of HelloFresh through face-to-face sales presentations utilizing unique sales technology.
Work with the sales manager toward weekly and monthly sales targets and KPIs.
Participate in ongoing training and development.
Be part of a fun & dynamic team.
You are/have
A bubbly and energetic personality.
Excellent communication and customer service skills.
Ambition with the ability to self-motivate.
The desire to develop sales skills while working in a fun and sociable environment.
Experienced in the sales, retail, or customer service industry (preferred but not required).
Our Hiring Process
Phone Screening
Manager Interview
Decision: We value your time, and once the process is complete, we swiftly make decisions.
Duration: Ongoing casual contract with shifts Monday-Friday + optional weekends - potential for permanent opportunities.
Your benefits
Healthy 70% discount on weekly HelloFresh boxes and 40% discount on Youfoodz.
Great hourly rates + uncapped commission + super (on-target earnings $1,500+ per week).
Top-notch product training, continuous mentorship, and a collaborative team environment that empowers you to reach success.
A diverse and vibrant international environment.
Social events.
Work road trips.
Employee recognition & rewards.
Referral program.
Incentives & bonuses.
Sales Development Representative – Valiant Finance (Surry Hills, NSW)
Posted 1 day ago
This role is the first touch point for our potential customers after they enquire about funding.
You will engage with businesses, ask insightful questions to understand their needs, and connect them with our Brokers who will help secure their funding.
What you\'ll do
Work with the sales team by qualifying leads over the phone that come through each day
Build product knowledge and gain a strong acumen in outbound prospecting to handle objections and understand SME issues/pain points
Handle inbound calls from existing and prospective customers
Keep up to date with industry and product knowledge to ensure you are providing customers with accurate and applicable information
The ideal candidate
Will be a graduate or undergraduate looking to enter the world of finance, or a background in sales, retail or customer service
Will have excellent communication skills
Excited to build a career in finance and sales
Posted 1 day ago
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