Executive Business Support Officer

**$93k to $100k per annum + 12% Superannuation**:

- **Full Time**:

- **Based at out Nunawading Office**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and IntegrityLong Term Financial Sustainability

**The role**:
Provide quality administrative and project support to the Councillors and the Executive Leadership Team to support delivery of the Executive Business functions with a customer focus and continuous improvement lens.

This role supports the Mayor and CEO Executive Lead to provide high level support to the CEO and Mayor.

**About you**:
To be considered for this position you will have:

- Proven experience as an executive /administrative assistant in a dynamic environment.
- Well-developed customer service skills and excellent communication skills.
- Excellent organisation and attention to detail skills to provide quality.correspondence within expected timeframes, despite competing demands.
- Proven ability in problem solving and resolving issues in a timely manner involving multiple stakeholders.
- High level of digital and technology literacy and ability to learn new systems.
- Demonstrated ability to establish strong, collaborative relationships across Council departments, including good judgment in knowing when to escalate matters.
- Ability to thrive in a fast-paced, ever-evolving environment.Demonstrated experience working in a multi-disciplinary team with an ability to be flexible.

**In return, we will offer**:
**The ability to make a difference -**Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions**- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering**- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Reward & Recognition -**extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

**Further Information**:
Further information is available from Kerryn Woods on 9262 6401. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 27 July 2025.

**Come and join the transformation**
- Download the Position Description: _

Executive Business Support Officer - Councillors and Executive
- City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. _
- Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.ABOUT US

The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates. Whitehorse is one of Melbourne's largest metropolitan councils with a workforce of approximately 1300 employees and aspires to foster an inclusiv