Aps5 Program Officer Cbr: Services Australia Aurora

**Job Information**:
Industry
- Government & Public Sector

City
- Canberra

Province
- Australian Capital Territory

Country
- Australia

Postal Code
- 2600

Number of Positions
- 1

**About Services Australia**

We touch the lives of almost every Australian and we are here to help people meet life's challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments. We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time. We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.

**Aurora offers**:
- 18-month employment contract with a competitive salary
- Learning and development - including on-the-job and formal training/qualification
- Ongoing support and coaching throughout the program from an experienced neurodiversity specialist provider
- A dedicated agency relationship manager.

**About the role**

APS5 Program Officer - Cyber Security (1 Vacancy)

**About the team - Cyber Security Enablement Branch**

The Cyber Security - Enablement Branch consists of 5 sections:

- Cyber Policy - the team develops and maintains Services Australia's cybersecurity strategies and policies.
- Cyber Security Advice - the team is the Agency's first point of contact for all cyber security enquiries.
- Integrated Cyber Risk Management Team - work with business and system owners to provide formal recognition and acceptance of the cyber security risk for systems across the agency.
- Cyber Technology - identifies, innovates, operationalises and maintains cyber security technologies to enhance the agency's security posture.
- Cyber Vulnerability Management - the team provides the whole-of-life cycle management of cyber vulnerabilities

**Tenure**

The roles are full-time, non-ongoing/ongoing, non-ongoing contracts for up to 18 months.

**Location of role**

These roles are located in Canberra, ACT

**What you will do
Program Officer professionals provide support to several related projects within a specific program. They monitor project schedules and budgets, prepare progress reports, and liaise with key stakeholders.

Program Officers provide high-level procedural, administrative and operational support to a work area to support the delivery of the agency's programs. Working under the direction of more senior staff, they provide support to strategic planning and policy development and contribute to changes in workplace practices and business improvement strategies. Program Officers also liaise with internal and external stakeholders and provide advice to ensure the consistent delivery of program services.

As a Cyber Security Program Officer, you will work as part of a multi-skilled team. Duties may include some or all the following:

- implement programs administered by the agency
- liaise and negotiate with internal and external stakeholders to deliver program services, increase the profile of the agency's services and attend interagency meetings and forums to obtain and share information
- manage a team of staff including setting work direction, monitoring and allocating workload, and mentoring and coaching
- provide advice, procedural guidance and administrative support to staff
- monitor and report on the achievement of business outcomes, key performance indicators and quality assurance to assist the local leadership team in managing overall performance
- encourage innovation and support staff through changes in process
- assist in policy review including the development of new policies and guidelines
- liaise with other staff and teams to resolve and/or escalate program and policy issues
- draft a range of written material including business cases, reports, executive briefs and corporate documentation
- undertake research and analysis and contribute to the preparation of reports on relevant program activities and/or project milestones
- exercise appropriate delegations in accordance with legislation and guidelines.

**Requirements**:
**_
What you should have_**

These things are important to have:

- communicate in an effective way, verbal and written
- build relationships and engage with diverse groups of people
- understand change and communicate it to staff in a meaningful way
- collaborate with other staff in immediate area and in other areas of the agency
- research, analyse and make sound decisions using appropriate judgement
- prioritise workload in the context of competing priorities
- work in a changing environment
- support and mentor others

**_
What is nice to have_**

These things are not essential, but if you have them that's great:
Main skills/attributes Skills