Aps5 Data Administrator Cbr: Services Australia

**Job Information**:
Industry
- IT Services

City
- Canberra

Province
- Australian Capital Territory

Country
- Australia

Postal Code
- 2600

Number of Positions
- 3

**About Services Australia**

We touch the lives of almost every Australian and we are here to help people meet life's challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments. We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time. We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.

**Aurora offers**:
- 18-month employment contract with a competitive salary
- Learning and development - including on-the-job and formal training/qualification
- Ongoing support and coaching throughout the program from an experienced neurodiversity specialist provider
- A dedicated agency relationship manager.

**About the role**

APS5 Data Administrator (3 Vacancies)

**About the team - Application Infrastructure Branch**

The Application Infrastructure Branch is responsible for the provisioning and support of effective and efficient IT services. This includes managing the technology, tools and software needed to deliver these services to our customers.

We provide value to our business by focusing on service stability through resolving service issues, fixing problems, providing advanced monitoring solutions, and performing routine operational maintenance.

**Tenure**

The roles are full-time, non-ongoing/ongoing, non-ongoing contracts for up to 18 months.

**Location of role**

These roles are located in Canberra, ACT

**What you will do
Database Administrator describes the function which supports the delivery of technical landscape design, installation, configuration, deployment, technical security and operation of ICT components and databases.

**As a Database Administrator, you will work as part of a multi-skilled team. Duties may include some or all of the following**:

- Monitor and maintain ICT software, and assist with system tests under supervision of senior staff
- Help define and operate backup, high availability and disaster recovery solutions for ICT systems
- Perform the administration and operation of the database solution
- Perform technical operations for ICT solutions and interfaces
- Assist with maintenance of technical system information in service tools
- Assist with daily monitoring activities including load testing and performance
- Assist with problem management and root cause analysis
- Support technical change management
- Maintain up-to-date knowledge of ICT related legislation, policy and processes
- Prepare draft documentation for review by senior staff
- Collaborate with stakeholders to ensure effective and timely implementation of ticket resolution
- Exercise delegation in accordance with legislation and guidelines.

**Requirements**:
**_
What you should have_**

These things are important to have:

- build rapport and maintain stakeholder relationships
- investigate and respond to identified issues and escalate as needed
- prioritise competing tasks and work collaboratively to see tasks through to completion
- communicate confidently and present messages in a clear, concise and articulate manner
- manage time and organise work against performance expectations and contribute towards teamwork plans
- undertake analysis and draw accurate conclusions based on evidence
- work independently and as part of a team under general direction
- adapt to a changing environment and assist others
- identify expectations and concerns.

**_
What is nice to have_**

These things are not essential, but if you have them that's great:

- Obtained a Bachelor's Degree in Software Engineering; Software Development; Information Technology; Systems Engineering; Computer Science; Network Security; Data and Analytics; Mathematics; Statistics; Engineering; Business; Software Development; Cyber Security or related disciplines or have relatable real-world experience in same or similar fields.
- A strong interest or experience in any of the following or related fields: Systems Testing, Applications Development, Data Analytics, Systems Analysis, Business Analysis, Systems Administration, Cyber Security, Cloud Computing (AWS, Azure, Linux, Docker, Kubernetes), DevOps, Networking, Engineering, Business, or in related disciplines
- Have practical and advanced experience working with data and coding, in particular data extraction techniques using different products and languages including Structured Query Language (SQL), Python, R, SAS and advanced Microsoft Excel
- Are interested in or have studied and unders