Training Administrative Support

We are Lumify. Together, we are shining a light on future learning.

We celebrate you; our people do incredible work and deserve great rewards.

**We are Lumify People**
Lumify People is the advisory and consulting business unit of LUMIFY Group, Australia's leading provider of corporate IT training, process training and cybersecurity training.

Lumify People has been providing strategic and advisory services in learning and development, logistics and program and project management for 20 years. The business has a long and successful history with the Department of Defence. We currently have more than 50 consultants undertaking a wide variety of Defence projects right across Australia. Lumify People is a member of the Defence Industry Security Program. We are also subcontractors to the four CASG Major Service Providers.

**About the role**
Reporting to the Lumify Training Manager, we are in search of a capable and seasoned Training Admin Support professional to oversee the intricate landscape of Defense-oriented training programs. This role demands an individual well-versed in managing the logistics, coordination, and execution of training administration, ensuring seamless scheduling and participant readiness. If you're a detail-oriented professional with a knack for navigating the complexities of Defense training contracts, we invite you to take on this impactful role in our team.

**Key responsibilities**
- Pre-Session Activities:_

Prepare and organize the PMKeyS Training calendar of events.

Coordinate logistics for face-to-face course offerings at Defence sites, ensuring adequate systems for participant accommodation.

Manage participant nomination and enrollment processes using the designated Defence platform.
- Issue electronic joining instructions to participants with a minimum of 10 working days' notice.
- Post-Session Activities:_

Promptly distribute level 1 evaluation survey links to all participants within 1 working day post-session.

Record successful participant completions in PMKeyS or other designated Defence systems within 5 working days.

Issue participant completion notifications to students within 5 working days.
- Submit completed Attendance Records to the identified Defence point of contact within 5 working days, including instructors' assessments and suggested remedies for participants not yet proficient.
- DLB Administration Duties Pre-Zoom:_

Act as the primary point of contact for trainer communication, responding to inquiries at all hours.

Follow up on DLB-related issues such as missing students, no-shows, and access prerequisites.

Create and distribute comprehensive venue information spreadsheets.

Coordinate with trainers regarding attendance records and training notifications.
- Assist in maintaining and updating essential databases and documentation.

**About you**

Demonstrated experience in administration, preferably within Defence or related sectors.

Proficiency in utilizing Defence platforms such as PMKeyS and MILIS.

Exceptional organizational and communication skills.

Ability to work efficiently in a fast-paced, dynamic environment.
- Strong attention to detail and a proactive approach to problem-solving.

**Why are we the right fit for you?**

Generous remuneration

We are flexible; with our hybrid model, you can choose to work in any campus, or split your time between the campus and home

We are learning obsessed; attend all our courses at your fingertips free of charge

We are people centered; access products, tools, resources and leave to keep you and your family happy and healthy

We are change makers; we operate collectively under 5 impact areas of people, customers, governance, environment and community
- We celebrate you; our people do incredible work and deserve great rewards

Lumify's culture is driven by a shared passion for change. Nothing stands still in the world of technology, and nor do we.

**About Lumify Group**
With over thirty years' tech expertise under our belts, we're the original early adopters. We're on a mission to narrow the digital skills gap: to equip people with the expertise and knowledge they need to flourish in a future where technology rules.

Through our three core brands - Lumify Learn, Lumify Work and Lumify People - we're able to deliver on the full spectrum of IT training. So no matter what your skillset, where you are in the world, or how you prefer to learn, we can make it happen.

At Lumify, we transform our team and supercharge our own careers. We recognise incredible achievements, we invest in the hard and soft elements of professional development, and we help you go further, faster.

If that sounds like something you'd like to be a part of, we'd love to hear from you. Today, over 200 likeminded individuals work across the APAC region, visit our careers website to learn more about culture and opportunities at Lumify Group.

We are Lumify. Together, we are shining a light on future learning.