Service Repair Technician

1 week ago

Sydney, New South Wales, Australia Hilti Full time

**What's the role?**:
As a Tool Service Technician, the nature of the role is hands-on. This role will see you repair Hilti power tools, analyses and conduct final functional and safety testing after every repair to ensure quality and customer safety. You will operate within a bench-based workshop and be provided with all the necessary tools and resources to ensure that our power tools are repaired safely and within a timely manner. Working as a part of a team, you will work on a range of Hilti products, working quickly and efficiently to achieve same day targets.

**Who is Hilti?**:
We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.

**What does the role involve?**:

- Repair and service Hilti tools and equipment in accordance with Tool Service global repair standards and procedures
- Ensure the repair or service is completed in accordance with the defined global repair times
- Supporting team members with other duties from time to time as may be required
- Active cooperation in optimizing the working processes to further enhance customer satisfaction impact on customer satisfaction, productivity and profitability
- Actively take part in Shop Floor meetings

Hilti committed to diversity: 127 different nationalities work together every day in our team of over 30,000 employees worldwide.

**What do we offer?**:
Show us what you're made of and we'll offer you:

- Competitive salary base + bonus
- A diverse and inclusive culture
- An extra week of leave and leave loading of 17.5%
- Collaborative and supportive team
- Flexible working hours
- Opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.

**What you need is**:

- Electrical or Mechanical background
- Experience in maintaining and repairing electric tools / similar skill base
- Relevant electrical license is advantageous
- Willing and able to execute multiple tasks on time to fulfill daily operational deadlines
- IT literate e.g. Microsoft windows, Internet, Excel, and SAP is desirable, but we can coach you

**Why should you apply?**:
We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

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