Guest Services Supervisor

5 days ago

Sydney, New South Wales, Australia Northern Beaches Hospital Full time

**Housekeeping Supervisor**:

- **Permanent role**:

- **Scope to shape services**

Northern Beaches Hospital is a 488 bed facility operated by Healthscope. Treating both private and public in and outpatients, NBH provides acute medical, surgical and mental health care to Sydney's northern beaches. Located on the northern beaches, the hospital is extremely well-situated and its management supports and encourages staff to achieve work-life balance, while actively supporting their professional development.

**Central to the Housekeeping Supervisor role is**:

- Ensure a high level of housekeeping service is provided and maintained
- Follow all procedures relating to housekeeping techniques
- Planning and allocating workloads to staff
- Supervision of staff regarding customer service and safe work practices and manual handling techniques
- Coordinate daily operational activities and preparation of task lists and work schedules
- Motivate, support and train staff
- Provide hands on service

**An experienced team leader with a passion for developing talent within the team, you will also possess the following skills and attributes**:

- Previous supervisory experience within the Healthcare or hospitality industry
- Knowledge of National Safety and Quality Health Service (NSQHS) Standards & EQuIPNational, Work Health and Safety, Infection Prevention and Control standards, Waste management
- Proven experience developing high performing teams with a service excellence approach
- Passionate about building strong relationships and delivering exceptional customer service
- Impeccable attention to detail
- Strong communication, interpersonal and organisational skills
- Competent computer skills with knowledge
- Employee Benefits: Our OneHealthscope rewards program gives you access to a range of wellness benefits, as well as discounted onsite parking at Northern Beaches Hospital and access to Fitness Passport_
- Wellness benefits including a wide offering of holistic support through our Employee Assistance Program and free services including medical examination of employees and discounted Healthscope services for permanent Healthscope employees and members of their immediate family.
- OneHealthscope rewards program with national deals and discounts for travel, health insurance and banking offers.
- Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease and Airline/Club membership

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children's Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.

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