Credit Support Officer

6 days ago

Melbourne, Victoria, Australia Metcash Full time

At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

- Grow your career with tailored development programs
- Thrive your way with flexible work options
- Make your mark in a high-performing, values-led team

At Metcash Food, we're the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

**About the Opportunity**

We're looking for a **Credit Support Officer** to join our Commercial Team in Truganina. This role provides vital support to the Contracts & Securities Officer, Credit Leadership Team, and wider Commercial Team. You'll play a key part in preparing, managing, and storing legal and security documentation, helping to mitigate credit risk and ensure compliance with internal and legislative requirements.

If you thrive in a fast-paced environment, have a keen eye for detail, and want to grow your career in credit and legal administration, this could be the role for you.

**In this Role**
- Prepare, collate, and submit legal and security documents (e.g. TMLAs, Guarantees, PPS registrations).
- Coordinate internal and external legal briefs and follow up with stakeholders.
- Maintain accurate records and manage secure document storage.
- Assist with PPSR registrations, renewals, credit checks, and alerts.
- Review documents to ensure compliance with internal policies.
- Generate reports to support credit risk and compliance reviews.
- Provide admin support, manage inboxes, and assist with projects and process improvements.

**You're Likely a Match If**
- Experience in an administrative or support role (credit, legal, or commercial background desirable).
- Familiarity with legal and financial documents (preferred but not essential).
- Excellent attention to detail, time management, and organizational skills.
- Strong written and verbal communication.
- Ability to juggle multiple priorities and meet deadlines.
- Proficiency in Microsoft Office and document management systems.
- A proactive mindset and willingness to learn.

**What's on offer**

We're proud to offer a workplace that supports your well-being, growth, and belonging:
? Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion
- ? Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

**About Us**

**Join us and be part of something bigger**

Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.

**#LI-SO1**:
**#INFLA**:
**#Hybrid**:

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