Credit Officer

4 days ago

Melbourne, Victoria, Australia Woodforde Group Full time

3-6 month contract
- South-eastern suburbs
- $36-$38 per hour plus super

Are you looking for a supportive and down to earth culture? Credit Officer required for this friendly team based in the south-eastern suburbs.

**Your Organisation**

A leader in its field with an international portfolio of products, this organisation harnesses innovative technologies that allow them to remain at the forefront of the industry. With a diverse range of products and customer base, a Credit Officer is required to start immediately to support the team for a period of 3-6 months.

**Your Role**

Reporting to the Credit Manager and working with a team of Credit Officers your duties will include:

- Following up with customers on overdue payments
- Monitoring credit limit alerts
- Following up on Dishonoured direct debits
- Requesting increases in customer insurance cover
- Credit card processing
- Advising customers on credit card declines
- Following up with suppliers on remittances
- Updating of customer card/payment information
- Action Overpayments/Unapplied ledgers
- Responding to internal and external customer requests

**About You**

Previous experience in credit or collections and ledgers and accounts administration is required.
The major trait this team are seeking is a positive, friendly, customer-focused and can-do attitude, as you will be liaising heavily with internal and external parties so you must bring a friendly persona.
You will also need to demonstrate a level of confidence in being able to undertake collections calls with clients in a courteous manner.
The team uses efficient software so experience with computer systems and software is required.

**What's in it for you?**

You will be joining an expanding business Your team is down to earth and you will be provided with a supportive and family orientated team, as well as ongoing opportunities to up skill as the business continues to grow.

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