Credit Support Officer

At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

At Metcash Food, we're the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

We're looking for a Credit Support Officer to join our Commercial Team in Truganina. This role provides vital support to the Contracts & Securities Officer, Credit Leadership Team, and wider Commercial Team. You'll play a key part in preparing, managing, and storing legal and security documentation, helping to mitigate credit risk and ensure compliance with internal and legislative requirements.

If you thrive in a fast-paced environment, have a keen eye for detail, and want to grow your career in credit and legal administration, this could be the role for you.

In this Role

• Prepare, collate, and submit legal and security documents (e.g. TMLAs, Guarantees, PPS registrations).
• Coordinate internal and external legal briefs and follow up with stakeholders.
• Maintain accurate records and manage secure document storage.
• Assist with PPSR registrations, renewals, credit checks, and alerts.
• Review documents to ensure compliance with internal policies.
• Generate reports to support credit risk and compliance reviews.
• Provide admin support, manage inboxes, and assist with projects and process improvements.

You're Likely a Match If 

• Experience in an administrative or support role (credit, legal, or commercial background desirable).
• Familiarity with legal and financial documents (preferred but not essential).
• Excellent attention to detail, time management, and organizational skills.
• Strong written and verbal communication.
• Ability to juggle multiple priorities and meet deadlines.
• Proficiency in Microsoft Office and document management systems.
• A proactive mindset and willingness to learn.

What's on offer

We're proud to offer a workplace that supports your well-being, growth, and belonging:

Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger

Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support. 

We're committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.