Senior Program Manager

Senior Program Manager - Delivery SpeedAs a Senior Program Manager within Supply Chain, you will own and develop the long-term Speed strategy and transformation roadmap for the Amazon AU network.
You'll architect sustainable multi-year strategies to revolutionize delivery speeds and create new customer propositions.
This role requires strategic vision to transform how we serve our customers through innovative delivery capabilities while building frameworks that ensure operational excellence.You will develop comprehensive strategies spanning inventory placement, FC operations, and transport networks, creating robust long-term roadmaps across our first, middle, and last mile verticals.
You'll own the strategic direction of our speed transformation, making data-driven decisions while managing executive stakeholder relationships.Working closely with AU FC Operations, Transportation, Business, and Tech teams, you'll own the strategic Speed roadmap and capability development.
You'll lead the development of long-term forecasting frameworks while establishing mechanisms to ensure delivery speed goals are met.
This role demands advanced analytical capabilities, executive-level stakeholder management, and strategic thinking while maintaining a strong customer-centric focus.Core Responsibilities :Develop and own multi-year speed strategy and transformation roadmapCreate long-term forecasting frameworks and capability modelsArchitect new speed acceleration services and delivery propositionsLead strategic planning sessions and executive updates on speed transformationDevelop cross-functional strategies to transform operational cycle timesEstablish governance frameworks for speed performance managementPartner with Global teams on strategic system improvementsBuild and mentor teams focused on speed transformationCreate business cases for strategic speed investmentsDefine speed metrics and measurement frameworks for future capabilitiesLocation : Melbourne, VIC, AUS | Sydney, NSW, AUSBASIC QUALIFICATIONSBachelor's degree in relevant field (Engineering, Operations Research, Mathematics, or related)5+ years of experience in program management, operations, or related fieldsProven experience in developing and executing multi-year strategiesStrong executive stakeholder management experienceAdvanced analytical capabilities and data modeling experienceExcellence in building and maintaining forecasting frameworksAdvanced Excel skills and SQL proficiencyExperience in leading cross-functional teams and programsPREFERRED QUALIFICATIONSAdvanced degree in relevant fieldExperience in e-commerce or logistics transformation programsTrack record of developing innovative solutions in fast-paced environmentsExperience in building and mentoring high-performing teamsDeep understanding of supply chain operations and network designExperience in developing new service offerings and capabilitiesStrong understanding of Australian logistics landscapeThis role combines strategic thinking, analytical excellence, and transformation leadership to create lasting impact on our speed capabilities and customer experience.
You'll shape the future of Amazon's delivery network in Australia while building frameworks that scale with network growth.BASIC QUALIFICATIONS5+ years of program or project management experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS2+ years of driving process improvements experienceMaster's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAcknowledgement of country :In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement :Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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