Ux Researcher Ii

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UX Researcher II
role at
LexisNexis
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Join to apply for the
UX Researcher II
role at
LexisNexis
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Are you passionate about understanding people and helping shape exceptional digital experiences through user insights?
Do you have a curious mind and a collaborative spirit?
About Our Team
You'll be joining a supportive UX team with a strong culture of mentorship, collaboration, and continuous improvement. We work closely with product, design, development, and strategy teams to drive user-centred product innovation. While we operate within a structured corporate setting, we encourage open dialogue, creativity, and diverse thinking.
You'll be mentored by experienced researchers, encouraged to ask thoughtful questions, and supported as you develop your own voice and research style. We foster a culture of psychological safety, where sharing ideas, asking for feedback, and learning from mistakes are celebrated. Our team also prioritises balance—we respect your time, value flexibility, and create space for personal and professional development.
About The Role
As
UX Researcher II ,
you will contribute significantly to the team's understanding of user behaviors, needs, and motivations. You will own and execute part of the UX research strategy for a business or product line. Use observation techniques, interviews, task analysis, and other feedback methodologies and ensure our products are regularly tested with users. This is a fantastic opportunity to build a meaningful career in research and UX—especially if you are eager to learn, take initiative, and grow your technical skills in a corporate yet agile product environment.
Reporting into the Lead UX Researcher, this is a permanent full-time role, to be based in Chatswood Sydney head office, along with a hybrid home/office arrangement to support a healthy work-life balance.
Responsibilities
Leads small to medium projects
Plans and conducts research; analyzes findings and recommendations
Collaborates with stakeholders to understand the research questions
Makes connections with overall product strategy
Synthesizes analytics, customer insight, and help data to focus research
Tracks patterns in analytics data to inform trends in usage
Analyzes and synthesizes qualitative and quantitative data into findings and insights
Asks right questions to explore problems, tuned to commercial viability
Ideates solutions with Design and Product and rapidly iterates
Attends to ethics and regulations, identifies risks to users
Extracts needs from user behaviors and common tasks
Learns and applies user frameworks (e.g., Jobs To Be Done, mental models, personas)
Independently identifies different research solutions
Articulates use cases, informed by user needs; advocates user-driven recommendations to improve overall user experience
Identifies competitors' strengths and weaknesses, regulatory environment, and market trends; evaluates gaps
Recruits participants independently and conducts work compliantly
Seeks feedback on own research
Applies research best practices
Takes charge of professional development needs for training in technical skills
Requirements
A degree in Psychology, Human Factors, Anthropology, Human Geography, or a related field.
At least 3-5 years working as UX Researcher or User Researcher
Must have demonstratable experience working with UX Designers and Product Managers in a technology / product-oriented product development environment
Legal and compliance experience is not needed, but must have an interest in learning about the legal and compliance systems
Able to understand and navigate a corporate culture (i.e., we're not a fast-moving start up culture)
Comfortable working in a collaborative, cross-functional setting
Strong communication skills and a team-oriented mindset
Eagerness to learn and develop your research toolkit
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
Benefits
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Discounted Health plan rate and Optical Assistance
Life assurance and income protection
Option to buy additional Annual Leave days
Employee Assistance Program
Flexible working arrangements
Benefits for you and your family
Access to learning and development resources
About The Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:

If you are passionate about UX research and want to make a meaningful impact in the legal tech industry, we would love to hear from you Apply today and be part of a team that is shaping the future of legal technology
.
Applicants are encouraged to include their "Research Portfolio" along with their updated CV and cover letter while submitting applications.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
IT Services and IT Consulting
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