Associate, Strategic Business Services

**Work type**: Permanent Full time
**Location**: NSW- Sydney CBD, NSW- Sydney inner, VIC- Melbourne CBD, VIC- Melbourne inner, Remote: Work Anywhere
- **Be supported to grow your career at NAB**:

- **Make a genuine difference through the work you do**:

- **Be rewarded and recognised for the value you bring**

**A career that gives you more**. It's about more opportunity and more moments to make a difference.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to learn, develop and deliver change to help grow your career.

We have an opportunity for an Associate to join our Strategic Business Services (SBS) team. The Strategic Business Services team assists our customers in financial difficulty, determines and implements customer specific turnaround and recovery strategies and minimises the risk of loss to NAB.

**The role**

You will support the Associate Directors and Senior Associates within SBS to manage Business & Private Banking customers in financial difficulty and those that have moved outside standard credit appetite through monitoring, refinancing, legal or the insolvency appointment process.

The role involves consulting with a variety of internal and external stakeholders including customers, bankers, and legal advisors. It will provide you with exposure and experience across a broad range of industries in Business and Private Banking.

**The role and Day to day will include**
- Assist with the management of customer exposures in accordance with NAB policy and procedures including:

- Setup and ongoing maintenance of customer files under SBS management
- Assistance with drafting and executing file management strategies (including financial analysis and risk assessment)
- Undertaking provision for loss assessments
- Gathering and capturing Loss Given Default data
- Contribution to initiatives to improve customer and team experiences.
- Engagement with specialists and bankers to support the needs of customers.

To be successful in the role, you will have strong analytical skills and excellent verbal and written communication skills with a strong customer & compliance focus.

**What you will bring**
- General understanding of banking principles and obligations
- Tertiary qualified with a Degree in Business or related discipline preferred.
- 3+ years' experience working in financial services or financial services consulting preferred.
- Ability to interact, influence and work with multiple stakeholders.
- Ability to manage workflow and prioritise effectively.
- Sound problem solving, written and communication skills.
- Proactive attitude.

**A diverse and inclusive workplace works better for everyone.**

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

**Join NAB**

Unsolicited CVs from agencies will not be accepted.