Avp : Engagement Manager

_Ready to shape the future of work? _
- At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. _
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. _

**Key Responsibilities**:
**Business Engagement**
- Support and pursue new leads and commercial opportunities in line with the regional strategy.
- Develop tailored pitches, proposals, and value propositions for prospective clients in line with the account strategy
- Support end-to-end engagement lifecycle including qualification, proposal creation, client engagement etc.
- Collaborate with marketing and pre-sales teams on region strategies.
- Engage the relevant internal Genpact teams and service lines team to developing solutions

**Client Engagement**
- Act as a key point of contact for senior stakeholders, including client CXOs.
- Build long-term relationships, ensure satisfaction, and uncover expansion opportunities.
- Understand client business needs and translate them into actionable solutions aligned to Genpact strategy

**Delivery Oversight**
- Work closely with delivery teams to ensure client commitments are met.
- Track and manage project milestones, resource allocations, and client communications.
- Proactively address risks and issues in delivery and escalate as needed.

**Cross-Functional Collaboration**
- Partner with Service Lines, SMEs, Delivery, Pricing, Legal and other cross functional teams across geographies.
- Provide regional insights to help shape solution development. Represent the region in forums as needed and drive alignment on key initiatives.
- Maintain a working knowledge of Data, Tech and Ai offerings relevant to regional requirements.
- Stay updated on regional market dynamics and competitor strategies.

**Must-Have Qualifications**:

- Bachelor's degree in Business, Technology, Engineering, or related field.
- 10-12 years of experience in client management, consulting, or delivery roles in a technology or services firm.
- Experience in managing executive relationships and closing medium-to-large sized deals. Preferred in FMCG/Retail/Hitech industries.
- Strong understanding of the sales cycle, solution selling, commercial models and account growth.
- Hands-on experience with proposal creation and leading proposal presentations, with strong storytelling.
- Excellent communication, negotiation, and interpersonal skills. Experience in working with cross-cultural and remote teams.
- Ability to work independently and manage multiple priorities simultaneously.

**Preferred Qualifications**:

- MBA or a Master's degree in Business or Strategy.
- Exposure to digital transformation and technology platforms /innovation.
- Prior experience in a consulting firm or digital services provider.
- Familiarity with CRM tools and project management tools. Awareness of emerging technologies and digital business models.

**Desirable Traits**:

- Entrepreneurial mindset with a passion for growth and innovation.
- Strategic thinker with a hands-on approach to execution.
- High emotional intelligence, resilience and cultural accommodation.
- **Why join Genpact?**_
- _**Be a transformation leader**_ _- Work at the cutting edge of AI, automation, and digital innovation _
- _**Make an impact**_ _- Drive change for global enterprises and solve business challenges that matter _
- _**Accelerate your career**_ _- Get hands-on experience, mentorship, and continuous learning opportunities _
- _**Work with the best**_ _- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day _
- _**Thrive in a values-driven culture**_ _- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress _
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. _
- Let's build tomorrow together. _
- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. _

**Job Types**: Full-time, Permanent

Pay: From $200,000.00 per year

Schedule:

- 8 hour shift

Application Question(s):

- Are you located in